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I accidentally posted this to the SB for Windows, but it was supposed to have been here...
Hi! I'm a reseller (using SB for my clients' use) and I'm trying to figure out why I can't seem to get their FTP access to work. I tried logging into one of the accounts I created for a client of mine, changed the info in the account (via the publishing settings tab) based on the new FTP account I had them create in cPanel... I still get the same error message regardless of how I try to get the accounts loaded:
"Error: The site cannot be published to the specified location.
Cannot publish to the specified host via FTP. Authorization failed."
Anyone know why this is happening, or how I can get around the issues so that I can have a working SB product for my clients?
Hi! I'm a reseller (using SB for my clients' use) and I'm trying to figure out why I can't seem to get their FTP access to work. I tried logging into one of the accounts I created for a client of mine, changed the info in the account (via the publishing settings tab) based on the new FTP account I had them create in cPanel... I still get the same error message regardless of how I try to get the accounts loaded:
"Error: The site cannot be published to the specified location.
Cannot publish to the specified host via FTP. Authorization failed."
Anyone know why this is happening, or how I can get around the issues so that I can have a working SB product for my clients?
