Sitebuilder added during last upgrade, won't create databases

[bcscomp]

here's one, haven't seen this one in the forums so here goes.

recently Plesk was upgraded, and in the email message i got it had some information about http://sitebuilder.web.bcs1.net
ok so i setup the domain, went to the page it has everything filled in except the database password, i enter that, then click ok or whatever it was and i get a failure page with a link to the log.
so i click it....
[5-September-2005 6:38:46] Log of installation process
[5-September-2005 6:38:46] Create dirs...........
[5-September-2005 6:38:46] The dir "temp" is created ...Ok
[5-September-2005 6:38:46] The dir "work" is created ...Ok
[5-September-2005 6:38:46] The dir "users" is created ...Ok
[5-September-2005 6:38:46] Create config file..........
[5-September-2005 6:38:46] Unlink file "/usr/local/sitebuilder/include/config.php" ..... Ok
[5-September-2005 6:38:46] Process sql-query: CREATE DATABASE sitebuilder
[5-September-2005 6:38:46] Result:...... Error: (code=)
[5-September-2005 6:38:46] Error on query >> CREATE DATABASE sitebuilder
[5-September-2005 6:38:46] Create DataBase "sitebuilder"..... fail
[5-September-2005 6:38:46] Create tables...........
[5-September-2005 6:38:46] Process of installation has come to the end with failure. Database tables have not been created... Please, check it...

any thoughts? ideas?
this is part of the reason i was doing a clean install mentioned in my other post

Thanks in advance
Bill