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smarter mail and plesk problem

Discussion in 'Plesk for Windows - 8.x and Older' started by atomicmak, Apr 22, 2007.

  1. atomicmak

    atomicmak Guest

    0
     
    i am using smartermail 4.1 with plesk 8.1.0

    there is one feature in plesk domain > mail > preference > Catchall

    Bounce
    forward
    discard

    bounce works fine with smartermail
    forward as well too.

    BUT

    discard is what doing is
    it creates aan email user in smartermail with name : trash123..@domain.tld
    and build one alias under domain with
    catchall123.. > trash123..@domain.tld
    which then dump all non existence incoming emails to trash123..@domain.tld instead of making it empty.

    what that does refelct is that if domain has so many email all spam to nonexisting emails to trash account which is no where shown in plesk but the disc quota count get failed as if you see full report under plesk and see mail section it will show total disk used by mail is : 235.xx mb
    and
    individual mail user e.g.
    info : 12mb
    sales : 35mb
    support : 17mb

    then if you count all existing email id space it is less than the actual count shown in plesk mail full stat.

    i think this is bug and should resolve immidiately.

    i also tried to revert setting of nonexist email from discard to bounce but that trash email didnt get removed from smartermail and it is always counting as domains disk space usage.

    if plesk dont give information to domain admin where they are using 253mb acutal then i think this is bug and should resolve immidiately.

    or else plesk should show that trash account in cp itself so that domain owner/admin can check and resolve manually.
     
  2. sergius

    sergius Golden Pleskian

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    Nov 6, 2005
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    This issue was fixed in Plesk 8.1.1 for Windows.
    Please update your Plesk instance.
     
  3. atomicmak

    atomicmak Guest

    0
     
    thanks sergius.
     
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