Smb_Exception_NotFound - LogFile.php - Plesk update

[Inarweb]

Im getting this error on default admin page after Plesk have instaleda an suto update.

Internal error: File specified by 71850550-77c3-f880-e09c-67bec47110af was not found
Message File specified by 71850550-77c3-f880-e09c-67bec47110af was not found
File LogFile.php
Line 41
Type Smb_Exception_NotFound

Cant update the plesk

Please advise - thanks

 

[IgorG]

http://kb.parallels.com/116189

 

[Inarweb]

That only works for Linux, Im on a windows 2008 R2 box

 

[IgorG]

That only works for Linux, Im on a windows 2008 R2 box

Why? This article is actual for Windows too.

 

[Inarweb]

Workaround

1) (Linux only) Remove file /tmp/psa-installer.lock So I cant do this on windos

2) Remove stale records from tables longtasks and longtaskparams: How and where?
DELETE FROM longtaskparams WHERE task_id IN (SELECT id FROM longtasks WHERE type = 'panel-update');
DELETE FROM longtasks WHERE type = 'panel-update';

Thanks

 

[IgorG]

Yes, for Windows you should use point 2. Point 1 is not actual for you.
Mentioned SQL queries you should do in Plesk database psa. Conatct Parallels Support Team if you are not familiar with SQL.