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SMTP Mail problem - sent mail being blocked as a spam

Discussion in 'Plesk for Linux - 8.x and Older' started by codesmith, May 25, 2006.

  1. codesmith

    codesmith Guest

    Mail that is getting sent from our server is getting bounced from mailers that check the RDNS entry. The ip of a domain on our server is different than the ip that mail gets routed through. Since they're doing a RDNS check on the domain name's ip they're not getting a match and bouncing the mail. Sounds like a poor implementation to me but AOL is doing this.

    Any suggestions on a work around?
  2. faris

    faris Guest

    I'm sure there's more to it than this. We have 99% of all our domains on a different ip to that which sends email (as do most ISPs - they will have dedicated mailservers) and do not have problems.

    Do you have rDNS on both IPs? Does dnsstuff.com's rDNS check come back with an OK on both IPs?

  3. codesmith

    codesmith Guest

    Yes we have RDNS on both ips. Used dnsstuff.com to confirm.
  4. phoenixisp

    phoenixisp Silver Pleskian

    Feb 2, 2002
    Likes Received:
    Do you have an spf entry in the mail server's DNS settings? AOL will bounce mail if you don't.