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smtp reports domain not registered

Discussion in 'Plesk for Windows - 8.x and Older' started by dulatoag, Jul 13, 2004.

  1. dulatoag

    dulatoag Guest


    I have a client using the Plesk server as her outbound smtp server. Occasionally when she e-mails another recipient in the same domain, she gets the following error returned:

    MailEnable: Message Delivery Failure.

    The following recipient(s) could not be reached:

    [SMTP:drockwell@healthalliancepo.com,]: The message could not be delivered because the domain name (healthalliancepo.com,) does not appear to be registered.

    No one else using a different outbound smtp server not affiliated with the plesk server gets this error. The plesk server hosts their pop3 mail accounts.

    I am not using plesk's dns server for resolution from the server itself - all domains and mx records are hosted with a third-party provider. Any help truly appreciated.

    thank you.
    Darren La Padula