SMTP Server And Control Panel Switched Off?

[creb]

Hello,


This day my website was really slow. I connected to plesk and saw the usage of CPU was at 99%.
I decided to reboot the server.

Once it restarder it showed things like:
Problems found:
The Plesk Control Panel service is switched off.
Solutions:
Restart the Plesk Control Panel service.
The SMTP server service is switched off.
Solutions:
Restart the SMTP server service.

I applied the solutions but it changed anything. When applied it loads then come back to the same point with the same problems.
I already stopped and restarded container without any effect.

By the way, I can't access anything, when clicking on SERVER, I have no menu, it shows directly the problem and ask me to apply for solutions.
Same thing when clicking on CLIENTS or DOMAINS.

The only thing I can access is virtuozzo.



Do you have an idea how to solve this?

 

[Yulia Kostina]

Hello

The problem seems not in SMTP service, but in Plesk installation itself. If you can access hardware node
with Virtuozzo try to disable offline management for the container with
vzctl set CTID --offline_management no --save
Then check which error message is displayed when accessing Plesk CP. Or you can access Plesk CP without
access management at http://server_IP:8880. This will be the real error message which is the reason of the issue.
Also you can analyze log files /usr/local/psa/admin/logs/httpsd_error_log for possible error messages.