Issue Softaculous extension install failing

[opsis]

Softaculous install fails from the extension catalog with the following error:
Error: Failed to install the extension:
Execution of /opt/psa/tmp/modulefTzGiw/plib/scripts/pre-install.php failed with exit code 1 and the output:
ionCube Loader is not loaded. Please enable it to continue installation

I thought that ionCube was loaded by default in Plesk?

 

[IgorG]

Install missing ioncube loader and posix for OS vendor's php with

# yum install php5-ioncube-loader php-process

after that repeat Softaculous installation.

 

[opsis]

unable to locate package php-process

did an apt-get update

 

[IgorG]

AFAIK, it is php-posix package on Debian instead of php-process on CentOS.

 

[opsis]

php-ioncube-loader and php-posix are already installed and are the current version

 

[IgorG]

php-ioncube-loader and php-posix are already installed and are the current version

And what about Softaculous extension installation?

 

[opsis]

failed with the same error

 

[IgorG]

What is output of

# php -v

command?

 

[opsis]

PHP 7.0.8-0ubuntu0.16.04.3 (cli) ( NTS )

also did an apt-get remove, and reinstall
apt-get remove --purge, and reinstall
and, plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

 

[IgorG]

Do you have in output something like this:

# php -v
PHP 5.4.16 (cli) (built: Nov 6 2016 00:29:02)
Copyright (c) 1997-2013 The PHP Group
Zend Engine v2.4.0, Copyright (c) 1998-2013 Zend Technologies
with the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured) v5.0.18, Copyright (c) 2002-2015, by ionCube Ltd.

?

 

[opsis]

root@kronos:~# php -v
PHP 7.0.8-0ubuntu0.16.04.3 (cli) ( NTS )
Copyright (c) 1997-2016 The PHP Group
Zend Engine v3.0.0, Copyright (c) 1998-2016 Zend Technologies
with Zend OPcache v7.0.8-0ubuntu0.16.04.3, Copyright (c) 1999-2016, by Zend Technologies

 

[IgorG]

So, you need to install php-ioncube-loader for your PHP 7.0.8-0ubuntu0.16.04.3 version. Looks like it is PHP from Ubuntu OS repository. I suppose that ioncube loader pacakage should be there for this php version.