- Server operating system version
- Ubuntu 20.04.6 LTS
- Plesk version and microupdate number
- Plesk Obsidian 18.0.67 Update #3
Hi,
I'm using SOGo webmail 5.11.2 in Plesk Obsidian 18.0.67 Update #3.
For some reason when I send emails through the webmail interface or when I activate the autoresponder feature the system seemingly send emails without any kind of authorization. No spf, no dkim, no dmarc.
Here is the postfix/smtp error I get from the Plesk log browser when attempting to send an email to a google address:
259234805C1: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[108.177.127.26]:25, delay=0.98, delays=0.26/0.01/0.26/0.44, dsn=5.7.26, status=bounced (host gmail-smtp-in.l.google.com[108.177.127.26] said: 550-5.7.26 Your email has been blocked because the sender is unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM. 550-5.7.26 550-5.7.26 Authentication results: 550-5.7.26 DKIM = did not pass 550-5.7.26 SPF [] with ip: [QQQ.WWW.YYY.ZZZ] = did not pass 550-5.7.26 550-5.7.26 For instructions on setting up authentication, go to 550 5.7.26 Email sender guidelines - Google Workspace Admin Help a640c23a62f3a-ac719210b89si548460366b.52 - gsmtp (in reply to end of DATA command))
This was an autorespond attempt, but a manual attempt via the webmail is met with the same fate, plus a "NOQUEUE: reject: RCPT from localhost.localdomain[::1]: 554 5.7.1".
I'm absolutely positive the domain is correctly configured, at least when it comes to the "classic" way of sending emails (through smtp clients).
The only peculiar thing of our environment is that our plesk installation currently has two IPs associated to it, with one (the "main" one) used for hosting and the other one used to send emails. The "QQQ.WWW.YYY.ZZZ" ip mentioned in the message is the second one - and rightly so.
I don't know what to do. Can you help me? It's pretty urgent!
I'm using SOGo webmail 5.11.2 in Plesk Obsidian 18.0.67 Update #3.
For some reason when I send emails through the webmail interface or when I activate the autoresponder feature the system seemingly send emails without any kind of authorization. No spf, no dkim, no dmarc.
Here is the postfix/smtp error I get from the Plesk log browser when attempting to send an email to a google address:
259234805C1: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[108.177.127.26]:25, delay=0.98, delays=0.26/0.01/0.26/0.44, dsn=5.7.26, status=bounced (host gmail-smtp-in.l.google.com[108.177.127.26] said: 550-5.7.26 Your email has been blocked because the sender is unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM. 550-5.7.26 550-5.7.26 Authentication results: 550-5.7.26 DKIM = did not pass 550-5.7.26 SPF [] with ip: [QQQ.WWW.YYY.ZZZ] = did not pass 550-5.7.26 550-5.7.26 For instructions on setting up authentication, go to 550 5.7.26 Email sender guidelines - Google Workspace Admin Help a640c23a62f3a-ac719210b89si548460366b.52 - gsmtp (in reply to end of DATA command))
This was an autorespond attempt, but a manual attempt via the webmail is met with the same fate, plus a "NOQUEUE: reject: RCPT from localhost.localdomain[::1]: 554 5.7.1".
I'm absolutely positive the domain is correctly configured, at least when it comes to the "classic" way of sending emails (through smtp clients).
The only peculiar thing of our environment is that our plesk installation currently has two IPs associated to it, with one (the "main" one) used for hosting and the other one used to send emails. The "QQQ.WWW.YYY.ZZZ" ip mentioned in the message is the second one - and rightly so.
I don't know what to do. Can you help me? It's pretty urgent!