[solved] Plesk Update Error - 12.5.30 MU#19

[Elompenta]

I update from 12.5.30 MU#18 to 12.5.30 MU#19 on Debian Machine

I recieve the following error:

Errors were encountered while processing:
 sasl2-bin
E: Sub-process /usr/bin/dpkg returned an error code (1)
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_12_5_30', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', output: ~empty
[2016-01-22 17:54:00.556705] Execute command /opt/psa/admin/bin/send-error-report install --version 12.5.30
[2016-01-22 17:54:00.562577] Error: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

Any ideas how i can fix it?

 

[Elompenta]

If i try to install manual i get the following error:

root@venus:~# apt-get install sasl2-bin
Reading package lists... Done
Building dependency tree
Reading state information... Done
sasl2-bin is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 60 not upgraded.
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue [Y/n]? y
Setting up sasl2-bin (2.1.25.dfsg1-6+deb7u1) ...
saslpasswd2: user not found
dpkg: error processing sasl2-bin (--configure):
 subprocess installed post-installation script returned error exit status 20
Errors were encountered while processing:
 sasl2-bin
E: Sub-process /usr/bin/dpkg returned an error code (1)
root@venus:~#

 

[Elompenta]

i've fixed this issue with the following workaround.
After the quick fix - update works fine

root@venus:~# sasldbconverter2
This program will take the sasldb file specified on the
command line and convert it to a new sasldb file in the default
location (usually /etc/sasldb2). It is STRONGLY RECOMMENDED that you
backup sasldb before allowing this program to run

We are going to convert /etc/sasldb2 and our output will be in /etc/sasldb2

Press return to continue
root@venus:~# sasldblistusers2
-> no errormessage - sasl works fine

root@venus:~# apt-get install sasl2-bin
Reading package lists... Done
Building dependency tree
Reading state information... Done
sasl2-bin is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 60 not upgraded.
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue [Y/n]? y
Setting up sasl2-bin (2.1.25.dfsg1-6+deb7u1) ...
update-rc.d: warning: default stop runlevel arguments (0 1 6) do not match saslauthd Default-Stop values (1)
[warn] To enable saslauthd, edit /etc/default/saslauthd and set START=yes ... (warning).

 

[trialotto]

@Elompenta,

Recalling your post about a failure to compile memcache modules, I stumbled upon this post.

I am pretty sure that you should NOT install sasl2-bin: Plesk does not come with this package by default (it should only contain libauthen-sasl-perl package).

Having a "non-standard" package installed with Plesk can become very troublesome, since conflicts between packages can arise (now and in the future).

Please remove the "non-standard" packages and re-run the autoinstaller from the command line (i.e. to force a proper installation or update of packages).

Regards...

 

[Elompenta]

thanks for info!! - i will remove then after the next backup and will check it

 

[Elompenta]

@trialotto
thanks for your input - i've removed the unused package from server- all works fine

thanks for your feedback!

 

[trialotto]

@Elompenta,

No thanks, glad to hear that the problem has been solved.

Regards....