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some files in chrooted shell CANNOT be seen by ROOT!

A

acidbox

Guest
I have the strangest issue on one of my servers right now.

I have a customer who has chrooted SSH access. He was asking for help with an application setup that he was working on in his shell. So I logged in as Root and navigated to the path that he's in but I see no files. I tried to su to the user and I still see no files.

However, if I log in to SSH as that user, i can see the files and edit them etc...

What could possibly go be happening where I cannot see the files that a customer created in shell?
 
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