Spam Filtering tab error

[albertq]

After logged in to the Admin Control Panel,
Click on 'Server' on the left.
Then 'Mail' under services.
Then click on 'Spam Filtering' tab and received the following error:

------------------
Parse error: parse error, unexpected '=' in C:\Program Files\SWsoft\Plesk\admin\plib\class.SpamAssassin.php(42) : eval()'d code on line 1

Operation failed Up LevelUp Level


The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible.

---
Then click on 'Show Details' and got the following error message

SpamAssassin() constructor failed: eval() failed: Empty error message from utility.
---------------------- Debug Info -------------------------------
0: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:151
psaerror(string 'SpamAssassin() constructor failed: eval() failed: Empty error message from utility.')
1: C:\Program Files\SWsoft\Plesk\admin\htdocs\server\spamassassin.php:17


---------------------------------------


I've tried ALL the KB from SWSOFT without any success.

Please help how to fix it.

 

[sergius]

Please try to download module class.SpamAssassin.php and copy to %plesk_dir%\admin\plib.
Please backup old module before copying.

However it will be better to install update 8.2.0.1.

 

[budwaiser]

The upgrade doesn't fix the issue.

I have the same problem but a different error:

SpamAssassin() constructor failed: Action features failed: Empty error message from utility.
---------------------- Debug Info -------------------------------
0: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:151
psaerror(string 'SpamAssassin() constructor failed: Action features failed: Empty error message from utility.')
1: C:\Program Files\SWsoft\Plesk\admin\htdocs\server\spamassassin.php:17

I have upgraded to 8.2.0.1 but i still see 8.2.0 and i don't know why.

Please help

 

[sergius]

Seems there are problems with Perl. Please contact SWsoft support.

 

[diegonoe06]

Seems there are problems with Perl. Please contact SWsoft support.

I have the same problem. Any solution? Please, help.

 

[diegonoe06]

After logged in to the Admin Control Panel,
Click on 'Server' on the left.
Then 'Mail' under services.
Then click on 'Spam Filtering' tab and received the following error:

------------------
Parse error: parse error, unexpected '=' in C:\Program Files\SWsoft\Plesk\admin\plib\class.SpamAssassin.php(42) : eval()'d code on line 1

Operation failed Up LevelUp Level


The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible.

---
Then click on 'Show Details' and got the following error message

SpamAssassin() constructor failed: eval() failed: Empty error message from utility.
---------------------- Debug Info -------------------------------
0: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:151
psaerror(string 'SpamAssassin() constructor failed: eval() failed: Empty error message from utility.')
1: C:\Program Files\SWsoft\Plesk\admin\htdocs\server\spamassassin.php:17


---------------------------------------


I've tried ALL the KB from SWSOFT without any success.

Please help how to fix it.

I have the same problem. Any solution? Please, help.

 

[diegonoe06]

Please try to download module class.SpamAssassin.php and copy to %plesk_dir%\admin\plib.
Please backup old module before copying.

However it will be better to install update 8.2.0.1.

Thanks Sergius !, I fixed it downloading the file that you linked.

 

[anome]

I had the same message error as above.

Since I have replace the "class.SpamAssassin.php" file, I have now a new message error :

Warning: main(class.SpamAssassin.php) [function.main]: failed to open stream: No such file or directory in C:\Program Files\SWsoft\Plesk\admin\htdocs\server\spamassassin.php on line 14

Fatal error: main() [function.require]: Failed opening required 'class.SpamAssassin.php' (include_path='C:\Program Files\SWsoft\Plesk\admin\plib;C:\Program Files\SWsoft\Plesk\admin\plib\api-rpc;C:\Program Files\SWsoft\Plesk\admin\javascripts;C:\Program Files\SWsoft\Plesk\admin\plib\locale;C:\Program Files\SWsoft\Plesk\admin\auto_prepend;C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\databases\phpMyAdmin;C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\databases\phpPgAdmin') in C:\Program Files\SWsoft\Plesk\admin\htdocs\server\spamassassin.php on line 14

 

[sergius]

I had the same message error as above.

Since I have replace the "class.SpamAssassin.php" file, I have now a new message error :

Warning: main(class.SpamAssassin.php) [function.main]: failed to open stream: No such file or directory in C:\Program Files\SWsoft\Plesk\admin\htdocs\server\spamassassin.php on line 14

Please try to clean folder %plesk_dir%PrivateTemp

 

[anome]

Everything seems to work fin now !

I have just one little detail. There is a text line which appears at the top of the page :

Parse error: parse error, unexpected '=' in C:\Program Files\SWsoft\Plesk\admin\plib\class.SpamAssassin.php(42) : eval()'d code on line 1

But it does not influence anything. SpamAssassin is working fine.

 

[JackL]

Please try to reinstall Perl and SA, note that you need to rename SA and Perl folder after unistall

John S.G.

 

[sergius]

Please try to reinstall Perl and SA, note that you need to rename SA and Perl folder after unistall

John S.G.

I'm unsure it is necessary to reinstall Perl and SpamAssassin to fix issue like parse error, unexpected '=' in ....
It is better to extract single file class.SpamAssassin.php from distributive Plesk package and rewrite it.

 

[easys]

spammassassin error

We've got the following error:

SpamAssassin() constructor failed: Action features failed: Empty error message from utility.
---------------------- Debug Info -------------------------------
0: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:151
psaerror(string 'SpamAssassin() constructor failed: Action features failed: Empty error message from utility.')
1: C:\Program Files\SWsoft\Plesk\admin\htdocs\server\spamassassin.php:17

Any solutions?