Spam issue in plesk 11.5

[AnithS]

I have Parallel enterprice version for VPS.

Version : Parallels Plesk Panel 11.5

Server : windows 2012 R2

Mail server : Mail Enabled

I'm having issue with Mail server. All mails are going to Spam only

I need to add DKIM and Domain keys and SPF records

I tried and DKIM and SPF using some articles. but everything failed. Please help me to resolve the issue.

Thanks

 

[IgorG]

Do you have enabled any spam protections? Try to disable it and reconfigure mail service.

 

[AnithS]

please provide me steps or any help links

If possible, please provide me steps or any help links

 

[IgorG]

You can find all information in Advanced Administration Guide and Administrator's Guide here - http://www.parallels.com/products/plesk/documentation/
Contact Support Team if you are not familiar with Plesk administration.

 

[AnithS]

Everything is configured. Still have same issue.

 

[IgorG]

Everything is configured. Still have same issue.

Have you tried contact Support Team? Any results?