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Speed issues after upgrading to 9.5.2

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by RuanH, Sep 23, 2010.

  1. RuanH

    RuanH Guest

    Hello there,

    I'm hoping somebody can help me, I've tried everything, and so has my dedicated server provider and we have got nowhere.

    I recently upgraded to Plesk 9.5.2. All went okay (apart from a licencing issue, which was quickly resolved).

    Since the upgrade, sites on our server have been processing incredibly slowly. This was not happening before our upgrade.

    I've checked as much as I am capable of checking with my reasonable knowledge of web servers and linux, and I can't fathom out any reason for the slowness.

    In my quest to figure out what it could be, I put some code at the start and end of my php document that drives our website to time how long it takes to generate a page, and got an interesting result.

    The pages are all being generated in less than 2 seconds. However, the total page load time is taking anywhere from 15 - 20 seconds. So take the 2 seconds, and getting 13 - 18 seconds of Apache going nuts for some reason, I assume.

    Our httpd.conf file hasn't changed (I checked a previous version against our current version).

    Is there anything that could be causing this issue since our upgrade?

  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    If you talk about sites on Plesk server - all httpd log files should be investigated first. httpd processes, mysql operation. It is difficult to say what is wrong on your server without investigation directly on your server. Therefore I suggest you contact support team if you can't find a reason by yourself.