• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

SPF, DKIM, DMARC, DomainKeys OK, emails flagged as SPAM

pdsolutions1

pdsolutions1

Basic Pleskian
Hi,

I have a new dedicated server running CentOS7 with Plesk 12.5 with postfix, and i have succesfully set SPF, DKIM, DMARC and DomainKeys as it shows this test from https://www.port25.com/support/authentication-center/email-verification/:

==========================================================
Summary of Results
==========================================================
SPF check: pass
DomainKeys check: pass
DKIM check: pass
Sender-ID check: pass
SpamAssassin check: ham

==========================================================
Details:
==========================================================

HELO hostname: s17772156.onlinehome-server.info
Source IP: 217.160.108.200
mail-from: [email protected]

----------------------------------------------------------
SPF check details:
----------------------------------------------------------
Result: pass
ID(s) verified: [email protected]
DNS record(s):
pixeldraw.net. SPF (no records)
pixeldraw.net. 146 IN TXT "v=spf1 +a +mx +a:s17772156.onlinehome-server.info +ip4:217.160.108.200 ?all"
pixeldraw.net. 146 IN A 104.27.131.21
pixeldraw.net. 146 IN A 104.27.130.21
pixeldraw.net. 146 IN MX 10 dc-7e1939e7-mail.pixeldraw.net.
pixeldraw.net. 146 IN MX 15 dc-7e1939e7-mail2.pixeldraw.net.
dc-7e1939e7-mail.pixeldraw.net. 146 IN A 217.160.108.200

----------------------------------------------------------
DomainKeys check details:
----------------------------------------------------------
Result: pass
ID(s) verified: [email protected]
DNS record(s):
default._domainkey.pixeldraw.net. 300 IN TXT "p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDo4L1i8d6w2Ha/0WQeYZGO4AiRsklou5TmD5evr/qm30I+sShcNIFV1/Iwp5pQ+u1Sb3fdvygjnX/M64E10phErjKuTkdytZQMK8iG4umB21V9qodSbqhAjvpKWE1XVS3aQNOtX83AynGSvJqSfPwetea7JOCkrnmrl/JZtq+Z1wIDAQAB;"

----------------------------------------------------------
DKIM check details:
----------------------------------------------------------
Result: pass (matches From: [email protected])
ID(s) verified: header.d=pixeldraw.net
Canonicalized Headers:
date:Sat,'20'28'20'Nov'20'2015'20'09:40:52'20'+0100'0D''0A'
from:pixel'20'draw'20'solutions'20'<[email protected]>'0D''0A'
to:[email protected]'0D''0A'
subject:=?UTF-8?Q?Presupuesto_dise=C3=B1o_web?='0D''0A'
dkim-signature:v=1;'20'a=rsa-sha256;'20'c=relaxed/simple;'20'd=pixeldraw.net;'20's=mail;'20't=1448700052;'20'bh=Ri2xCyysAfo3Wyf+vvBIZr/qPlV0rS9rO2/aGNmpjWI=;'20'h=Date:From:To:Subject;'20'b=

Canonicalized Body:
Hola'20'Christian,'0D''0A'
'0D''0A'
'0D''0A'
'0D''0A'
Una'20'web'20'sencilla'20'de'20'presentaci'C3''B3'n'20'te'20'costar'C3''AD'a'20'220'20'euros'20'+'20'IVA'20'con'20'hasta'20'5'20''0D''0A'
secciones,'20'una'20'galer'C3''AD'a'20'foto,'20'un'20'formulario'20'de'20'contacto,'20'con'20'dise'C3''B1'o'20''0D''0A'
gr'C3''A1'fico'20'incluido'20'como'20'banners/ofertas,'20'mapa'20'google,'20'dominio'20'y'20''0D''0A'
alojamiento,'20'tutorial'20'administrativo,'20'c'C3''B3'pias'20'de'20'seguridad.'0D''0A'
'0D''0A'
'0D''0A'
A'20'esta'20'web'20'si'20'le'20'quieres'20'a'C3''B1'adir'20'una'20'tienda'20'te'20'costar'C3''AD'a'20'60'20'euros'20''0D''0A'
adicionales'20'con'20'hasta'20'20'20'productos'20'introducidos'20'por'20'nosotros'20'(sin'20'l'C3''AD'mite'20''0D''0A'
de'20'productos).'0D''0A'
'0D''0A'
Quedo'20'a'20'tu'20'disposici'C3''B3'n'20'para'20'cualquier'20'consulta,'0D''0A'
'0D''0A'
'0D''0A'
---'0D''0A'
pixel'20'draw'20'solutions'0D''0A'
+34'20'622572818'20'-'20'www.pixeldraw.net'0D''0A'


DNS record(s):
mail._domainkey.pixeldraw.net. 300 IN TXT "v=DKIM1;k=rsa;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC+Lim9Q4c5hyrbwnohpdU4LIVc8Y4skHESPq6fjhJEKT4Pq85nxt3GXLMbXZMyBLtYJVZSwyoIm+XmiotNwqv66t35skC4QCWrMEK8x9K4VZZK8tW/BVg5zOh4W4xH1Dlp52pidkC4JZzhJAjP0VSMW3/H3HlhCQoUoxleb/zKPQIDAQAB;"

Public key used for verification: mail._domainkey.pixeldraw.net (1024 bits)

NOTE: DKIM checking has been performed based on the latest DKIM specs
(RFC 4871 or draft-ietf-dkim-base-10) and verification may fail for
older versions. If you are using Port25's PowerMTA, you need to use
version 3.2r11 or later to get a compatible version of DKIM.

----------------------------------------------------------
Sender-ID check details:
----------------------------------------------------------
Result: pass
ID(s) verified: [email protected]
DNS record(s):
pixeldraw.net. SPF (no records)
pixeldraw.net. 146 IN TXT "v=spf1 +a +mx +a:s17772156.onlinehome-server.info +ip4:217.160.108.200 ?all"
pixeldraw.net. 146 IN A 104.27.131.21
pixeldraw.net. 146 IN A 104.27.130.21
pixeldraw.net. 146 IN MX 10 dc-7e1939e7-mail.pixeldraw.net.
pixeldraw.net. 146 IN MX 15 dc-7e1939e7-mail2.pixeldraw.net.
dc-7e1939e7-mail.pixeldraw.net. 146 IN A 217.160.108.200

----------------------------------------------------------
SpamAssassin check details:
----------------------------------------------------------
SpamAssassin v3.4.0 (2014-02-07)

Result: ham (-2.0 points, 5.0 required)

pts rule name description
---- ---------------------- --------------------------------------------------
0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.
See
http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
for more information.
[URIs: pixeldraw.net]
-0.0 SPF_PASS SPF: sender matches SPF record
-1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
[score: 0.0000]
-0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's
domain
0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid
-0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
-------------------------------------------------------------------------------------------------------------------
This is are the headers from gmail:
-------------------------------------------------------------------------------------------------------------------
Delivered-To: [email protected]
Received: by 10.55.172.137 with SMTP id v131csp292880qke;
Sat, 28 Nov 2015 01:11:15 -0800 (PST)
X-Received: by 10.28.228.214 with SMTP id b205mr16699994wmh.46.1448701875637;
Sat, 28 Nov 2015 01:11:15 -0800 (PST)
Return-Path: <[email protected]>
Received: from s17772156.onlinehome-server.info (s17772156.onlinehome-server.info. [217.160.108.200])
by mx.google.com with ESMTPS id bm8si53785308wjb.171.2015.11.28.01.11.15
for <[email protected]>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Sat, 28 Nov 2015 01:11:15 -0800 (PST)
Received-SPF: pass (google.com: domain of [email protected] designates 217.160.108.200 as permitted sender) client-ip=217.160.108.200;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of [email protected] designates 217.160.108.200 as permitted sender) [email protected];
dkim=pass [email protected];
dmarc=pass (p=QUARANTINE dis=NONE) header.from=pixeldraw.net
Received: from webmail.pixeldraw.net (s17772156.onlinehome-server.info [127.0.0.1])
by s17772156.onlinehome-server.info (Postfix) with ESMTPA id 5FDD35B
for <[email protected]>; Sat, 28 Nov 2015 10:11:14 +0100 (CET)
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=default; d=pixeldraw.net;
b=0z4Jsja8ZH12xS0hlbf2G73nKcbKoF+g4Hx6kOZR07nxHu1a3clhNsntHoJRlotw4VPsv1csk2Lp0Ch+4tcacdhLHafyFzZAZKGDyjY7W3+Qztnm/IBLd+wVb0BUTh86ev5KpL7ZPYsWxlg/8euVFbaQRreR+/20m8Q8xP4qUSw=;
h=DKIM-Filter:DKIM-Signature:MIME-Version:Content-Type:Date:From:To:Subject:Organization:Message-ID:X-Sender:User-Agent:X-PPP-Message-ID:X-PPP-Vhost;
DKIM-Filter: OpenDKIM Filter v2.10.3 s17772156.onlinehome-server.info 5FDD35B
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=pixeldraw.net;
s=mail; t=1448701874;
bh=51Aw2a+kthyZ22fjHO+1QUujx/r9kad4FsVLcCjbeO8=;
h=Date:From:To:Subject;
b=HvC+jQTERWhy/UPgpn3H8BnC88xIaLbWWcGXb7PYNg2MuoTswJafHaZMH+/MKR/PA
xivftEsMQdnOcUA2r+Apm/76Ol7kzsec74Z6WqbWtiCpY4ZXpQxApv2yZQ0WsUR8lT
KDcErCcbhMOpp49zJxpgVjoyvVYTnNIDVCiLLQpM=
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="=_a223e0bbc4c471a97ab1a691c247ca3d"
Date: Sat, 28 Nov 2015 10:11:14 +0100
From: pixel draw solutions <[email protected]>
To: [email protected]
Subject: Presupuesto web
Organization: pixel draw solutions
Message-ID: <[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.1.3
X-PPP-Message-ID: <[email protected]>
X-PPP-Vhost: pixeldraw.net

--=_a223e0bbc4c471a97ab1a691c247ca3d
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=UTF-8



Hola Christian,

Una web sencilla de presentación te costarÃa 220 euros + IVA con hasta 5
secciones, una galerÃa foto, un formulario de contacto, con diseño
gráfico incluido como banners/ofertas, mapa google, dominio y
alojamiento, tutorial administrativo, cópias de seguridad.

A esta web si le quieres añadir una tienda te costarÃa 60 euros
adicionales con hasta 20 productos introducidos por nosotros (sin lÃmite
de productos).

Quedo a tu disposición para cualquier consulta,
---
pixel draw solutions
+34 622572818 - www.pixeldraw.net [1]

*** Please note that ó and ñ are spanish caracters there is no error, the message is sent as UTF-8 wich is OK

----

I don't know what else to do, i have a good content, PTR records are OK, on https://www.mail-tester.com/ i get 10/10 wich is perfect. The IP is not blacklisted, i have this IP from 2 years ago and i never sent SPAM, to prevent my clients to use newsletter campaign's, i limited all the accounts to 10 email /hour and 100/ day.


Thanks in advance,
Eugen P.
 
Last edited:
Hello Eugen,

Which is the email flagged as SPAM? (Does also flag it or only Gmail?)
 
Hi,

Thanks for your quick response, yesterday before adding dmarc record, email were marked as spam from hotmail, yahoo and gmail.
Testing today, apearently works on yahoo and hotmail, (tested on a brand new yahoo and hotmail account), but on gmail dosen't work, email is deliveded in junk folder. I have sent emails with original content, i didn't use test, testing or other common subjects.. I use for test only new gmail, yahoo, or msn accounts.

Thanks,
Eugen P.
 
oh... i forgot to mention, gmail marks email as possible spam, and the reason is that the message looks like a spam message detected by their spam filters. or something like this on a yellow box.
 
Hello Eugen,

I would like to see the full headers of the message marked as SPAM from Gmail.
There you said also that Gmail can mark a message as SPAM based on the contents of the email, especially if an email contains external links, images and and or suspected keywords etc.
 
upload_2015-11-28_23-28-42.png

There u have full headers:

Delivered-To: [email protected]
Received: by 10.64.22.138 with SMTP id d10csp636194ief;
Sat, 28 Nov 2015 14:27:33 -0800 (PST)
X-Received: by 10.28.228.138 with SMTP id b132mr19993335wmh.46.1448749652918;
Sat, 28 Nov 2015 14:27:32 -0800 (PST)
Return-Path: <[email protected]>
Received: from s17772156.onlinehome-server.info (s17772156.onlinehome-server.info. [217.160.108.200])
by mx.google.com with ESMTPS id w184si19318943wmg.5.2015.11.28.14.27.32
for <[email protected]>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Sat, 28 Nov 2015 14:27:32 -0800 (PST)
Received-SPF: pass (google.com: domain of [email protected] designates 217.160.108.200 as permitted sender) client-ip=217.160.108.200;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of [email protected] designates 217.160.108.200 as permitted sender) [email protected];
dkim=pass [email protected];
dmarc=pass (p=QUARANTINE dis=NONE) header.from=pixeldraw.net
Received: from webmail.pixeldraw.net (s17772156.onlinehome-server.info [127.0.0.1])
by s17772156.onlinehome-server.info (Postfix) with ESMTPA id 9366C2346
for <[email protected]>; Sat, 28 Nov 2015 23:27:31 +0100 (CET)
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=default; d=pixeldraw.net;
b=Hukli2Ez3nOp+J2OJATFQCpYw19xZj8VFHKYXl7yyKXjPdgqLS7xHlUj/53UzaYdKYW/X20hZ80rSh+z9ZcxKjyUJE8K9FQRnn+7sokpNdHD3qq/sNwyamq628ZCP0WoH6cFKXn1JMfuCLS32sKwq8A9gAR3DQxLeh0PYMqZiec=;
h=DKIM-Filter:DKIM-Signature:MIME-Version:Content-Type:Date:From:To:Subject:Organization:Message-ID:X-Sender:User-Agent:X-PPP-Message-ID:X-PPP-Vhost;
DKIM-Filter: OpenDKIM Filter v2.10.3 s17772156.onlinehome-server.info 9366C2346
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=pixeldraw.net;
s=mail; t=1448749651;
bh=pxFjAh507WxRwVKaSXHMlwbLLTQMvHKxey828Bvh23E=;
h=Date:From:To:Subject;
b=OMInGn/W5ppqBhm6UABWIOoof+c84DVF09GqFfEILp9Z4QUTaR1M/vQbAkDKbBQFX
anugPR6uRlsNek1uPoOVF6whiuObsGb/zzF7fmX4AkTXpYAe0idTClhkPksY5yEblJ
xDnzfiOMXSjyCVFPjc+dsBVU8AXihpYDLvbIVBt8=
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="=_02efc9b62749252289ba3760c1bfed4c"
Date: Sat, 28 Nov 2015 23:27:31 +0100
From: pixel draw solutions <[email protected]>
To: [email protected]
Subject: Presupuesto web
Organization: pixel draw solutions
Message-ID: <[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.1.3
X-PPP-Message-ID: <[email protected]>
X-PPP-Vhost: pixeldraw.net

--=_02efc9b62749252289ba3760c1bfed4c
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=UTF-8



Cree y administre cuentas de correo asociadas con sus dominios. Para
cada cuenta puede configurar un buzón de correo, múltiples direcciones
de email que apunten al mismo buzón de correo (alias de correo), una
respuesta automática y el reenvÃo de emails a una o más direcciones de
email. También puede establecer protección antispam y antivirus, siempre
en el caso de que estos servicios estén disponibles para su cuenta.

---
pixel draw solutions
+34 622572818 - www.pixeldraw.net [1]



Links:
------
[1] http://www.pixeldraw.net

--=_02efc9b62749252289ba3760c1bfed4c
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=UTF-8

<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3DUTF-8" /></head><body style=3D'font-size: 10pt; font-family: Arial,Helve=
tica,sans-serif'>
<p>&nbsp;</p>
<div>
<div class=3D"pre" style=3D"margin: 0; padding: 0; font-family: monospace">=
<span>Cree y administre cuentas de correo asociadas con sus dominios. Para =
cada cuenta puede configurar un buz&oacute;n de correo, m&uacute;ltiples di=
recciones de email que apunten al mismo buz&oacute;n de correo (alias de co=
rreo), una respuesta autom&aacute;tica y el reenv&iacute;o de emails a una =
o m&aacute;s direcciones de email. Tambi&eacute;n puede establecer protecci=
&oacute;n antispam y antivirus, siempre en el caso de que estos servicios e=
st&eacute;n disponibles para su cuenta.</span></div>
<div class=3D"pre" style=3D"margin: 0; padding: 0; font-family: monospace">=
&nbsp;</div>
<div class=3D"pre" style=3D"margin: 0; padding: 0; font-family: monospace">=
---<br /> pixel draw solutions <br /> +34 622572818 - <a href=3D"http://www=
=2Epixeldraw.net" rel=3D"noreferrer">www.pixeldraw.net</a></div>
</div>
<p>&nbsp;</p>
</body></html>

--=_02efc9b62749252289ba3760c1bfed4c--

___
Thanks in advance,
Eugen P
 
This is from hotmail:

upload_2015-11-28_23-38-25.png

As u can see hotmail also mark emails as spam, here are the full headers:

x-store-info:4r51+eLowCe79NzwdU2kR3P+ctWZsO+J
Authentication-Results: hotmail.com; spf=pass (sender IP is 217.160.108.200; identity alignment result is pass and alignment mode is relaxed) [email protected]; dkim=pass (identity alignment result is pass and alignment mode is relaxed) header.d=pixeldraw.net; x-hmca=pass [email protected]
X-SID-PRA: [email protected]
X-AUTH-Result: PASS
X-SID-Result: PASS
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD00
X-Message-Info: 11chDOWqoTlfhfd9y7uY9QYXbD5xSFX679v5PlbMjdCg4kkdLfsvSEgiuSqwlIaXM7N8KgCxXU3A4usGcxWlOx2snBp8pE1W0w0hgf6alYThLFZhLXmzwTornFMKS7jJCl9CybGLgyIAvB4HHw54mHuMDfoPJFvyTfyP4guwm2JMky8ui71SQLWu0klo57ifaIGIKs5/cx7FsBucq79rp10rgIDpkRVcVDu1bsvsBmc=
Received: from s17772156.onlinehome-server.info ([217.160.108.200]) by COL004-MC5F30.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.23143);
Sat, 28 Nov 2015 14:36:12 -0800
Received: from webmail.pixeldraw.net (s17772156.onlinehome-server.info [127.0.0.1])
by s17772156.onlinehome-server.info (Postfix) with ESMTPA id B17542346
for <[email protected]>; Sat, 28 Nov 2015 23:36:10 +0100 (CET)
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=default; d=pixeldraw.net;
b=vvjlEYQKIh7XnBCHjYT31kGYUJYODkdss1G/4ybXVjIL2/q819kM1nAQUmrdj8JovZk7d+XQ1fNEK4/nWk8AjibdSOVzfvc+osd04zdsWeIjn2LJYbgfwFSSH/4DgMlLisU2aXk1NGfThDwaBQk24nsmEuhlfQfghVYIRPJYXMw=;
h=DKIM-Filter:DKIM-Signature:MIME-Version:Content-Type:Date:From:To:Subject:Organization:Message-ID:X-Sender:User-Agent:X-PPP-Message-ID:X-PPP-Vhost;
DKIM-Filter: OpenDKIM Filter v2.10.3 s17772156.onlinehome-server.info B17542346
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=pixeldraw.net;
s=mail; t=1448750170;
bh=gZY8L7wW5MS0kX79wncAnPHSUWseJLU3aPDxvlv/BTM=;
h=Date:From:To:Subject;
b=jYbCm3QzmMw1Te4A4cNnnehSGlTI3vd40sCjwmE91g+msq77Dbr2VSDQ08fGKdhAp
s0dotJzTR2z+AfiujhGBe7e9vTNA/BVcFZp81oLZ8+wDD8j1PWo5O95Fc7Mwhnqnsv
fHiLK4LkI5qithyf/C3fJxWCHMio4ORmK9WXPKZQ=
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="=_be9ebe42422b9d0260009c0a8047a924"
Date: Sat, 28 Nov 2015 23:36:10 +0100
From: pixel draw solutions <[email protected]>
To: [email protected]
Subject: Presupuesto web
Organization: pixel draw solutions
Message-ID: <[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.1.3
X-PPP-Message-ID: <[email protected]>
X-PPP-Vhost: pixeldraw.net
Return-Path: [email protected]
X-OriginalArrivalTime: 28 Nov 2015 22:36:13.0340 (UTC) FILETIME=[2FBF0DC0:01D12A2D]

--=_be9ebe42422b9d0260009c0a8047a924
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=UTF-8



Cree y administre cuentas de correo asociadas con sus dominios. Para
cada cuenta puede configurar un buzón de correo, múltiples direcciones
de email que apunten al mismo buzón de correo (alias de correo), una
respuesta automática y el reenvÃo de emails a una o más direcciones de
email. También puede establecer protección antispam y antivirus, siempre
en el caso de que estos servicios estén disponibles para su cuenta.

---
pixel draw solutions
+34 622572818 - www.pixeldraw.net [1]



Links:
------
[1] http://www.pixeldraw.net

--=_be9ebe42422b9d0260009c0a8047a924
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=UTF-8

<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3DUTF-8" /></head><body style=3D'font-size: 10pt; font-family: Arial,Helve=
tica,sans-serif'>
<p>&nbsp;</p>
<div>
<div class=3D"pre" style=3D"margin: 0; padding: 0; font-family: monospace">=
<span>Cree y administre cuentas de correo asociadas con sus dominios. Para =
cada cuenta puede configurar un buz&oacute;n de correo, m&uacute;ltiples di=
recciones de email que apunten al mismo buz&oacute;n de correo (alias de co=
rreo), una respuesta autom&aacute;tica y el reenv&iacute;o de emails a una =
o m&aacute;s direcciones de email. Tambi&eacute;n puede establecer protecci=
&oacute;n antispam y antivirus, siempre en el caso de que estos servicios e=
st&eacute;n disponibles para su cuenta.</span></div>
<div class=3D"pre" style=3D"margin: 0; padding: 0; font-family: monospace">=
&nbsp;</div>
<div class=3D"pre" style=3D"margin: 0; padding: 0; font-family: monospace">=
---<br /> pixel draw solutions <br /> +34 622572818 - <a href=3D"http://www=
=2Epixeldraw.net" rel=3D"noreferrer">www.pixeldraw.net</a></div>
</div>
<p>&nbsp;</p>
</body></html>

--=_be9ebe42422b9d0260009c0a8047a924--
 
I really don't know what is all about, maybe it could be the ISP provider... my mails passes all the tests, even hotmail and google validates spf, dkim, dmarc etc etc... but it s marked as spam. I only test with brand new emails, with just a few mails sent per hour.

Thanks in advance,
Eugen P.
 
Eugen,

Could you please test without your signature, i.e. omit all of this:

Code: 
---
pixel draw solutions
+34 622572818 - www.pixeldraw.net
 
Hi,

See this comparation:

I have another account wich is using 1&1 MX IP, annd the sofware for email is not Roundcube. I sent 4 emails, two from [email protected] (wich uses 1&1 email software and IP) and two from [email protected] wich is using postfix with roundcube and my static IP.
The results were amazing so lets split gmail from hotmail first.

-----
Gmail results
-----

1. [email protected] email is delivered in Inbox!!! without dkim, spf, dmarc etc etc...
2. [email protected] is delivered in SPAM, despite dkim, spf, dmarc!!!!
*** The email from [email protected] was sent in html and the otherone was sent in txt format, without links.

upload_2015-11-29_9-33-16.png
upload_2015-11-29_9-33-48.png

***Please note that the content is verry similar with the content from yesterday sent from [email protected], but somehow, without dkim, spf, dmarc....1&1 software and IP delivers in Inbox, see headers from [email protected]:

####Begin headers####
Delivered-To: [email protected]
Received: by 10.112.62.130 with SMTP id y2csp764430lbr;
Sun, 29 Nov 2015 00:21:39 -0800 (PST)
X-Received: by 10.28.227.198 with SMTP id a189mr20420142wmh.74.1448785299341;
Sun, 29 Nov 2015 00:21:39 -0800 (PST)
Return-Path: <[email protected]>
Received: from mout.kundenserver.de (mout.kundenserver.de. [212.227.126.135])
by mx.google.com with ESMTPS id o130si21509461wmd.69.2015.11.29.00.21.39
for <[email protected]>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Sun, 29 Nov 2015 00:21:39 -0800 (PST)
Received-SPF: neutral (google.com: 212.227.126.135 is neither permitted nor denied by best guess record for domain of [email protected]) client-ip=212.227.126.135;
Authentication-Results: mx.google.com;
spf=neutral (google.com: 212.227.126.135 is neither permitted nor denied by best guess record for domain of [email protected]) [email protected]
Received: from oxbaltgw28.schlund.de ([172.19.246.34]) by
mrelayeu.kundenserver.de (mreue003) with ESMTPSA (Nemesis) id
0MNyIR-1Zw4Xx3aqB-007WaQ for <[email protected]>; Sun, 29 Nov 2015
09:21:38 +0100
Date: Sun, 29 Nov 2015 09:21:38 +0100 (CET)
From: =?UTF-8?Q?Informaci=C3=B3n_General?= <[email protected]>
Reply-To: =?UTF-8?Q?Informaci=C3=B3n_General?= <[email protected]>
To: "informacion.pds2" <[email protected]>
Message-ID: <70620159.160337.1448785298845.JavaMail.open-xchange@oxbaltgw28.schlund.de>
Subject: Presupuesto web
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit
X-Priority: 3
Importance: Medium
X-Mailer: Open-Xchange Mailer v7.6.2-Rev37
X-Originating-Client: open-xchange-appsuite
X-Provags-ID: V03:K0:AXVzz+oAq+aqDU5dUGPVP5uGghxoc++uIU+vxg5vHPx3XQGmZSf
NfahoRm5BjjIgTMUe+raNHlvWUb/McTSTUstp80ACYIBTqdRfNWbBsdIfhAjzQL3Vp8tBlV
iGKF5ezl99GVg32ZMCUytrnhlKvslp/KO9rlx1dPG8f2lMclq6FLmTF/JU/Ok+wIWPml0xT
RLJETj0sM/vkvTZXE9GoA==
X-UI-Out-Filterresults: notjunk:1;V01:K0:t/PY93wKO8c=:d0YfzC/0f0jXED3OPJMBDi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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

<html xmlns="http://www.w3.org/1999/xhtml"><head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/>
</head><body><p>Cree y administre cuentas de correo asociadas con sus dominios. Para cada cuenta puede configurar un buz&#243;n de correo, m&#250;ltiples direcciones de email que apunten al mismo buz&#243;n de correo (alias de correo), una respuesta autom&#225;tica y el reenv&#237;o de emails a una o m&#225;s direcciones de email. Tambi&#233;n puede establecer protecci&#243;n antispam y antivirus, siempre en el caso de que estos servicios est&#233;n disponibles para su cuenta.</p><p><br></p><p>---<br>pixel draw solutions <br>+34 622572818 - <a href="http://www.pixeldraw.net/">www.pixeldraw.net</a></p></body></html>
###END###

And here goes again my email in simple txt format without any links delivered in SPAM:

upload_2015-11-29_9-37-58.png

####Begin headers from [email protected]####
Delivered-To: [email protected]
Received: by 10.112.62.130 with SMTP id y2csp765315lbr;
Sun, 29 Nov 2015 00:24:31 -0800 (PST)
X-Received: by 10.28.89.129 with SMTP id n123mr21569948wmb.2.1448785471373;
Sun, 29 Nov 2015 00:24:31 -0800 (PST)
Return-Path: <[email protected]>
Received: from s17772156.onlinehome-server.info (s17772156.onlinehome-server.info. [217.160.108.200])
by mx.google.com with ESMTPS id k67si21589552wma.23.2015.11.29.00.24.30
for <[email protected]>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Sun, 29 Nov 2015 00:24:30 -0800 (PST)
Received-SPF: pass (google.com: domain of [email protected] designates 217.160.108.200 as permitted sender) client-ip=217.160.108.200;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of [email protected] designates 217.160.108.200 as permitted sender) [email protected];
dkim=pass [email protected];
dmarc=pass (p=QUARANTINE dis=NONE) header.from=pixeldraw.net
Received: from webmail.pixeldraw.net (s17772156.onlinehome-server.info [127.0.0.1])
by s17772156.onlinehome-server.info (Postfix) with ESMTPA id 3270859
for <[email protected]>; Sun, 29 Nov 2015 09:24:30 +0100 (CET)
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=default; d=pixeldraw.net;
b=FZxD5E1G3iAs5+biUDjUu1IeydX/cps9T9223G3v8DG/H9r5Ii+rZB17ymnAxKocWPEr3oP9x0/2k4PAOfR5I1qzUr+M/PA5H8J0cMqALLiBUaSD85BFnV8gHXJBpuDhpBjT4zyB1voiIOM6C37+4BgF4YXSxp/aPpWe/+BQmzI=;
h=DKIM-Filter:DKIM-Signature:MIME-Version:Content-Type:Content-Transfer-Encoding:Date:From:To:Subject:Organization:Message-ID:X-Sender:User-Agent:X-PPP-Message-ID:X-PPP-Vhost;
DKIM-Filter: OpenDKIM Filter v2.10.3 s17772156.onlinehome-server.info 3270859
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=pixeldraw.net;
s=mail; t=1448785470;
bh=m4kG44IHbig1Rc+tUwXYZ3qyaeoU+jE+D3nexp/QAVM=;
h=Date:From:To:Subject;
b=S0XDEhHEZD2zA+BYrl8OFG5YbRZrOnhivGQ8MYcfvrquyJ2Qh2bWRws44GJsVm09T
xvckou8fcTXyM5b60LI3WcZjhRJFsFIDg1IXasV+SeAghTSWaT203zlOn5wOKJ2QK9
GZqqyt/+r+/FnGbMcDCQXw57LEXXd/M8a0ZW+2ec=
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8;
format=flowed
Content-Transfer-Encoding: 8bit
Date: Sun, 29 Nov 2015 09:24:30 +0100
From: pixel draw solutions <[email protected]>
To: [email protected]
Subject: Presuopuesto desarrollo web economico
Organization: pixel draw solutions
Message-ID: <[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.1.3
X-PPP-Message-ID: <[email protected]>
X-PPP-Vhost: pixeldraw.net

Cree y administre cuentas de correo asociadas con sus dominios. Para
cada cuenta puede configurar un buzón de correo, múltiples direcciones
de email que apunten al mismo buzón de correo (alias de correo), una
respuesta automática y el reenvÃo de emails a una o más direcciones de
email. También puede establecer protección antispam y antivirus, siempre
en el caso de que estos servicios estén disponibles para su cuenta.
###END###

----
Hotmail results
----
Both emails are delivered in SPAM
upload_2015-11-29_9-40-18.png

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
It could be RFC5322 the cause of all this?, if so, how can i implement RFC5322...i thinks it's already implemented for HTML outgoing email format. Dosen't have any sense, anyways cause i sent simple txt messages and were delivered in gmail and hotmail SPAM folders.

Thanks in advance,
Eugen P.
 

Attachments

  • upload_2015-11-29_9-26-20.png
    upload_2015-11-29_9-26-20.png
    153 KB · Views: 4
  • upload_2015-11-29_9-30-35.png
    upload_2015-11-29_9-30-35.png
    153 KB · Views: 3
Hmmm,

Could this 127.0.0.1 be the problem????

Received: from s17772156.onlinehome-server.info (s17772156.onlinehome-server.info. [217.160.108.200])
by mx.google.com with ESMTPS id k67si21589552wma.23.2015.11.29.00.24.30
for <[email protected]>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Sun, 29 Nov 2015 00:24:30 -0800 (PST)
Received-SPF: pass (google.com: domain of [email protected] designates 217.160.108.200 as permitted sender) client-ip=217.160.108.200;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of [email protected] designates 217.160.108.200 as permitted sender) [email protected];
dkim=pass [email protected];
dmarc=pass (p=QUARANTINE dis=NONE) header.from=pixeldraw.net
Received: from webmail.pixeldraw.net (s17772156.onlinehome-server.info [127.0.0.1])
by s17772156.onlinehome-server.info (Postfix) with ESMTPA id 3270859
for <[email protected]>; Sun, 29 Nov 2015 09:24:30 +0100 (CET)

How can i change Roundcube webmail ip???

Here is the difference, this fragment comes from 1&1 webmail:

Received: from mout.kundenserver.de (mout.kundenserver.de. [212.227.126.135])
by mx.google.com with ESMTPS id o130si21509461wmd.69.2015.11.29.00.21.39
for <[email protected]>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Sun, 29 Nov 2015 00:21:39 -0800 (PST)
Received-SPF: neutral (google.com: 212.227.126.135 is neither permitted nor denied by best guess record for domain of [email protected]) client-ip=212.227.126.135;
Authentication-Results: mx.google.com;
spf=neutral (google.com: 212.227.126.135 is neither permitted nor denied by best guess record for domain of [email protected]) [email protected]
Received: from oxbaltgw28.schlund.de ([172.19.246.34]) by
mrelayeu.kundenserver.de (mreue003) with ESMTPSA (Nemesis) id
0MNyIR-1Zw4Xx3aqB-007WaQ for <[email protected]>; Sun, 29 Nov 2015
09:21:38 +0100

*** Im confused, it's not the same IP mout.kundenserver.de is the server name (in my case is
s17772156.onlinehome-server.info) and oxbaltgw28.schlund.de is the webmail used from 1&1, this webmail dosen't use the same IP as the server, it uses 172.19.246.34
 
@pdsolutions1

You seem to have a problem, similar to the one discussed in http://talk.plesk.com/threads/trouble-with-spf.335809/#post-791839

I can refer to that topic thread and emphasize that you should note that both of you use a VPS of the kind "sxxxxx.onlinehome-server.info".

The probable root cause of the problem is the way your hosting provider is routing mail.

Another issue that I did not discuss in the other topic thread, is concerning the priorities given to the various mail servers.

It might be useful to try to set the priority of one of your mail servers, dc-7e1939e7-mail.pixeldraw.net, to the value of 5 and see what happens.

Finally, before trying any of the above, make sure that

- CloudFlare does not handle requests for the domains used by the mail servers (I noticed that you use CloudFlare, which is not a good idea: it should not be in front of mail servers),
- a primary mail server (dc-7e1939e7-mail.pixeldraw.net) and a secondary mail server (dc-7e1939e7-mail2.pixeldraw.net) are not on the same physical server (that makes no sense)


Regards.....
 
Hi,

I tryied all and still dosen't work, i have made some tests with another server and i was surprised that email got straight to inbox, here is the gmail header:
Delivered-To: [email protected]
Received: by 10.25.77.199 with SMTP id a190csp60140lfb;
Wed, 9 Dec 2015 15:13:35 -0800 (PST)
X-Received: by 10.194.118.74 with SMTP id kk10mr8705394wjb.5.1449702815654;
Wed, 09 Dec 2015 15:13:35 -0800 (PST)
Return-Path: <[email protected]>
Received: from s18810475.onlinehome-server.info (s18810475.onlinehome-server.info. [217.160.106.103])
by mx.google.com with ESMTPS id en5si14565595wjd.182.2015.12.09.15.13.34
for <[email protected]>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Wed, 09 Dec 2015 15:13:34 -0800 (PST)
Received-SPF: pass (google.com: domain of [email protected] designates 217.160.106.103 as permitted sender) client-ip=217.160.106.103;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of [email protected] designates 217.160.106.103 as permitted sender) [email protected]
Received: (qmail 2861 invoked from network); 9 Dec 2015 17:13:34 -0600
Received: from unknown (HELO webmail.disenowebmadrid.eu) (0000:0000:0000:0000:0000:0000:0000:0001)
by 0000:0000:0000:0000:0000:0000:0000:0001 with ESMTPA; 9 Dec 2015 17:13:34 -0600

---
There is no DMIK, DomainKey, DMARC and email goes to gmail inbox, but there is an IPV6 "
Received: from unknown (HELO webmail.disenowebmadrid.eu) (0000:0000:0000:0000:0000:0000:0000:0001)
by 0000:0000:0000:0000:0000:0000:0000:0001 with ESMTPA; 9 Dec 2015 17:13:34 -0600"

Any other clue?
Meanwhile i'll reinstall postfix...

Thanks in advance
Eugen P.
 
@pdsolutions1,

Google is rather "indifferent" about DKIM, DomainKeys, DMARC records etc, in the sense that they are not obligatory: this also implies that all mails are treated equally (in theory), with the mails from a mail server with properly configured DKIM, DomainKeys and/or DMARC passing spam related tests more easily.

If another server can pass the mail, while the original server cannot, this hints that is something is not properly configured in the (original) mail server.

The improper configuration has nothing to do with IPv6 or IPv4 though.

The improper configuration is present on your VPS or the main server, on which your VPS is running.

Just disable DKIM and DomainKeys in Plesk and try to

a) send mail: success means that the culprit is improper DKIM or DomainKeys configuration;

b) send mail with DKIM activated: succes means improper DomainKeys configuration (adjust the configuration);

c) send mail with DomainKeys: succes means improper DKIM configuration (adjust the configuration);

and failure in all (above) cases (often) means improper configuration on the main server, hosting your VPS.

Just try it.

Regards.....
 
Hi,

I did all you suggested, there is no solution for this, with or without dkim, spf, domainkeys emails are delivered in SPAM.
I saw that emails are OK for hotmail, a few days ago there were delivered in SPAM folder in hotmail, but now somehow hotmail recives all my email in INBOX.
For the hotmail test i used new hotmail accounts and different content, i sent the same accepted content to a new gmail account and it was delivered in SPAM
See headers from hotmail:
---------------
x-store-info:sbevkl2QZR7OXo7WID5ZcVBK1Phj2jX/
Authentication-Results: hotmail.com; spf=pass (sender IP is 217.160.108.200; identity alignment result is pass and alignment mode is relaxed) [email protected]; dkim=pass (identity alignment result is pass and alignment mode is relaxed) header.d=pixeldraw.net; x-hmca=pass [email protected]
X-SID-PRA: [email protected]
X-AUTH-Result: PASS
X-SID-Result: PASS
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0xO0Q9MTtHRD0xO1NDTD0x
X-Message-Info: NhFq/7gR1vScxRJ4lGwiqRLoFxBmDgIwnlaGJUgnYXfImaltBK5hz2nno0eN0KmPnPA6GKk2aedRbcLyhKP0LcrfX91B4Xyx58duWknC2h25uoeOHpo5qQrwT5Hqkj3QE3ZYlY13Bp5HdDcPGDlLAiiYqiIb7GyARIIOEN1PNSVoXP5qVOgWZ21Y4U1IR62mz/Ex248Bb/vGaXy77VxsauYwFtOFf1TDKTFWj5PThDVsf8cP4kIrew==
Received: from s17772156.onlinehome-server.info ([217.160.108.200]) by COL004-MC1F36.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.23143);
Thu, 10 Dec 2015 01:42:19 -0800
Received: from webmail.pixeldraw.net (s17772156.onlinehome-server.info [127.0.0.1])
by s17772156.onlinehome-server.info (Postfix) with ESMTPA id 82B4D1FED
for <[email protected]>; Thu, 10 Dec 2015 10:42:17 +0100 (CET)
DKIM-Filter: OpenDKIM Filter v2.10.3 s17772156.onlinehome-server.info 82B4D1FED
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=pixeldraw.net;
s=mail; t=1449740537;
bh=Tsa9MFgTqtf/oOgqJhGcfpMj9nKuQZ2/OiaMWZl35s4=;
h=Date:From:To:Subject;
b=Qs444rxQy4a5GMSyt9bFmieycLvGogQkGLzo5+uyldUtPku2AChqR+Sh98FBkVfGD
ejYojlTLH7THMFNTog5lfu94cNDYoqAMlmzg/f+TJ3VOB9NLjFdi1LrqGwE6K9MYSx
/Q6CmrmiPJVVtCq4zlUYGSxEF7vMuHHtSgBv05b0=
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="=_2d0eb632af0207c4e4c242595537a6e9"
Date: Thu, 10 Dec 2015 10:42:17 +0100
From: pixel draw solutions <[email protected]>
To: [email protected]
Subject: Presupuesto
Organization: pixel draw solutions
Message-ID: <[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.1.3
Return-Path: [email protected]
X-OriginalArrivalTime: 10 Dec 2015 09:42:19.0718 (UTC) FILETIME=[101B9E60:01D1332F]

------------
...and headers from gmail:
-------------
Delivered-To: [email protected]
Received: by 10.36.112.205 with SMTP id f196csp377182itc;
Thu, 10 Dec 2015 01:41:55 -0800 (PST)
X-Received: by 10.194.118.36 with SMTP id kj4mr11123248wjb.88.1449740514928;
Thu, 10 Dec 2015 01:41:54 -0800 (PST)
Return-Path: <[email protected]>
Received: from s17772156.onlinehome-server.info (s17772156.onlinehome-server.info. [217.160.108.200])
by mx.google.com with ESMTPS id bc6si17661081wjc.161.2015.12.10.01.41.54
for <[email protected]>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Thu, 10 Dec 2015 01:41:54 -0800 (PST)
Received-SPF: pass (google.com: domain of [email protected] designates 217.160.108.200 as permitted sender) client-ip=217.160.108.200;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of [email protected] designates 217.160.108.200 as permitted sender) [email protected];
dkim=pass [email protected];
dmarc=pass (p=QUARANTINE dis=NONE) header.from=pixeldraw.net
Received: from webmail.pixeldraw.net (s17772156.onlinehome-server.info [127.0.0.1])
by s17772156.onlinehome-server.info (Postfix) with ESMTPA id 3EFAC1FED
for <[email protected]>; Thu, 10 Dec 2015 10:41:54 +0100 (CET)
DKIM-Filter: OpenDKIM Filter v2.10.3 s17772156.onlinehome-server.info 3EFAC1FED
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=pixeldraw.net;
s=mail; t=1449740514;
bh=aCWWiKkc9xZgOUK0F8xWIb18rVUFrPFRFPbAfI1kl7A=;
h=Date:From:To:Subject;
b=eVTs6iLKKq2AiiiS6VFheB6zTyoOcIWQ3UnK44966hVzDxLxn9w+LmpDtH6kRaBWC
GdDp+6BPhCyjfcq14i3PxC3n38PBy+SMMUwEWGZFvh4/n0nTuEdC5in3TSEr0pGlGS
6rn1tqlX7N0zG1D8yLUwPUYrNcXKfsHp3MArtHRg=
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="=_db80e538c99ac891e582ca9125c00812"
Date: Thu, 10 Dec 2015 10:41:54 +0100
From: pixel draw solutions <[email protected]>
To: [email protected]
Subject: Presupuesto
Organization: pixel draw solutions
Message-ID: <[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.1.3
-------

I really don't get it, i sent the same email content to a brand new yahoo.es and outlook accounts, both delivered in INBOX.
So, outlook=OK, yahoo=OK, gmail=fail
I think the cause it could be the IP, even if is not blacklisted, it could be the problem, i reinstalled postfix, removed dkim, domainkeys, checking if main.cf is the same with main.cf from the new VPS that works (the new server has different IP). Maybe, somehow, testing i got blacklisted and google keeps my IP somewhere in they blacklist. If so, how can i contact google to check it?

Thanks in advance
 
Last edited:
@pdsolutions1,

You are emphasizing the negatives (i.e. mail from one server gets into the Gmail spam box), without noting the positives (everything else goes ok by now).

I mean to say: do not be bothered about it.

First of all, note that Gmail is not particularly bothered by IPs, it is about domains.

Second, note that Gmail has some "advanced spam learning" (advanced, what is in a word): it has "learned" that your domain is potential (!) spam.

In short, Gmail treats mail from "pixeldraw.net" as potential spam, given specific content of mails from the past (flagging mail as spam) and given the mails being sent to Gmail (ending up in the Spam folder, since Gmail has learned it should be treated as potential spam).

Now, the only thing you have to note is the word: POTENTIAL.

It does not mean that Gmail views your mail as factual spam.

Just send some mails from pixeldraw.net to your personal gmail account, go to the spam folder and assign that it should not be considered as spam.

That is all, Gmail will "learn" that it is not a spam mail and will try to deliver to the inbox.

It can be the case that your customers have to do the same, but with normal content in every mail from pixeldraw.net AND given the "learning" by Gmail, this scenario is very unllikely.

One piece of advice though: keep a "spare domain" (i.e. a extra domain) for the case that you are again under heavy spam attack, since "switching" between domains will prevent that some of the negative consequences of spam can be prevented. Also note that the link between IPs and domains is relevant: if possible, also keep a "spare IP", in order to switch IPs.

Regards.....
 
Hi,

"Just send some mails from pixeldraw.net to your personal gmail account, go to the spam folder and assign that it should not be considered as spam. " i did that already, i told google emails were not spam with 20 different google accounts and still no changes.

It's very, very frustrating cause i have this problem from 6 months ago and 80% from our clients are using gmail accounts, we need to call every client to ensure that he got our email.

I also compared my "gmail headers" with other heders from emails that i recived in INBOX, and i see no difference... i still don't understand how new VPS with nothing setted up sends in INBOX and my emails are recognized as possible SPAM.

Thanks
 
@pdsolutions1

Well, the Gmail "learning" is not that fast: it can take a lot of time before your mails get delivered to the Inbox.

Another factor of relevance is the infrastructure upon which you are hosting: a VPS, implying that

- the routing of mail can be a critical factor: if the hosting provider does not structure mail routing properly, you will always have this issue (and note that VPS providers will launch "clean" VPSes and often not "repair" old VPSes, which could be an explanation for the difference between origin and test VPSes, if the issue has to do with the routing of mail),

- any VPS on the hosting provider can be "contributing negatively" to spam scores: for instance, in certain VPS setups, it can be the case that your VPS is "repaired for spamming", while other VPS (on the same main server) are not, with a potential endresult that all mail (originating from the main server) still ends up in spam folders.

It is interesting to have a look at the following URLs and compare them:

1 - old server: http://www.senderbase.org/lookup/?search_string=217.160.108.200
2 - new server: http://www.senderbase.org/lookup/?search_string=217.160.106.103
3 - general: http://www.senderbase.org/lookup/domain/?search_string=onlinehome-server.info

and, besides the remarkable FWD/REV DNS mismatches (i.e. they should not occur), the link under 3 gives a general idea why Gmail is treating mails as potential spam:

- huge mail volumes (far more than normal mail traffic would justify)
- a lot of "poor mail reputations"
- consistent patterns across many servers in the network

and this (in short) implies that you are very likely to be the indirect victim of third-party activity within the (entire) network and/or of poor infrastructure design and configuration.

Note that the new test server is only an "accident going to happen": as soon as more VPSes will be assigned to that machine, you can expect the same results from the original VPS applying to the new (test) server, i.e. a lot of spam flagging.

Maybe you should consider to run your mailservers elsewhere.......

Regards....
 
Hi,

Oh my, i didn't knew 1and1 are sooooo bad... look here...the last point is a disaster..onlinehome-server.info, they asigned a subdomain to this domain...so that directley affects my server too. A few days ago i wrote a email asking for support and they told me that as i own a dedicatd server they have nothing to do. I knew that 1and1 has a bad reputation, i asked OVH for a quote but i'm not sure where to go... what would you recommend me?

Thanks
 
You must log in or register to reply here.

Similar threads

Zalvatore Dela
Issue Outlook and Gmail block my clients emails! DKIM too long
Replies
8
Views
3K
Zalvatore Dela
Zalvatore Dela
S
Email goes in to spam (old story)
Replies
18
Views
2K
seqoi
S
Zishan Ansari
Issue All Sent Email Going to SPAM in Gmail and others.
Replies
7
Views
4K
Zcodia Photography
Zcodia Photography
Back
Top