Forwarded to devs SRV records not shown in DNS Zone Template

[obendev]

User name: obendev

TITLE

SRV records not shown in DNS Zone Template

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian v18.0.28_build1800200720.10 os_Ubuntu 18.04

PROBLEM DESCRIPTION

Hey, we have SRV records on all our domains like _imaps or _smtps but we can't find any settings to change them globally. We need to adjust these records but can't afford to do it on every domain creation manually.
I think they should be in the DNS Zone Template, shouldn't they?

Example:

https://webhost-lin.demo.plesk.com:8443/smb/dns-zone/records-list/id/1/type/domain

https://webhost-lin.demo.plesk.com:8443/plesk/server/dns/

STEPS TO REPRODUCE

1. Create domain with mail service enabled
2. Look into DNS Settings of the domain
3. Look into the DNS Zone Template of the Server

ACTUAL RESULT

3 SRV records get applied on every domain created but can't be edited nor deleted in the DNS Zone Template.

EXPECTED RESULT

3 SRV records should be applied on every domain created, but you should be able to delete or edit them.

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[IgorG]

From developer:

The customer is talking about the domain's SRV records which are records of the mail autodiscovery functionality.
These records allow customers to use the mail autodiscovery in their Mail Clients, and they are applied per domain if the mail autodiscovery is turned on globally/service plan/domain (it depends). Thus, do not present in DNS Template.

Read more how the feature affects mailboxes configuration:
2. Access Your Mailbox

Managing these automatically added by the feature records is not the best way by the means of DNS Template in Plesk. If a customer does not want to use this feature, they could disable it.
Bear in mind hierarchy (additional information):
How to manage mail autodiscover in Plesk Obsidian?

All other SRV records could be managed either per domain or using DNS Template:
DNS Template

Resolved: not a bug in the product.

 

[obendev]

Makes sense now, thanks.
I were able to adjust the settings in the Server-Wide Mail Settings