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- Server operating system version
- Debian 10
- Plesk version and microupdate number
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========= DEUTSCHE VERSION =========
Guten Tag,
ich habe folgenden Fehler bei der Migration von Plesk zu Plesk (Linux).
Auf dem Quellserver ist mir einmal ein CHMOD 777 Fehler auf der Root-Ebene passiert. Da das System nun nicht mehr ganz rund läuft, habe ich einen neuen Server bereitgestellt. Auch der SSH Login dauert mittlerweile auf dem alten Server extrem lang... Er loggt sich ein, funktioniert auch. Aber bis die Verbindung da ist, dauert es circa 30 Sekunden...
Nun möchte ich die Daten von dem alten Server mittels Migrations-Tool umziehen. Folgenden Fehler erhalte ich:
Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: Command execution failed on the local server with non-zero exit code.
command: rsync -r --chmod=Fu=r,Du=rwx,go= --timeout=30 -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20220906081932/ssh-keys/id_rsa.[SOURCE-IP] -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' /usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/plesk/source/legacy/extras/plesk_17_0_pmm_shared/ root@[SOURCE-IP]:/root/plesk_migrator/plesk_migrator-bncx2crpbw5u4vnc6pgztzy9yl4kcpsh/pmm_agent
exit code: 255
stdout:
stderr: root@[SOURCE-IP]: Permission denied (publickey,password).
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: unexplained error (code 255) at io.c(228) [sender=3.2.3]
That is a critical error, migration was stopped.
Ich habe den OpenSSH Server auf dem alten Server bereits neu installiert... Leider ohne Erfolg.
Kann mir hier jemand weiterhelfen?
========= ENGLISH VERSION =========
Good day,
I have the following error while migrating from Plesk to Plesk (Linux).
On the source server once I happened a CHMOD 777 error on the root level. Since the system is now not running smoothly, I have deployed a new server. Also, SSH login now takes extremely long on the old server.... It logs in, works also. But until the connection is there, it takes about 30 seconds...
Now I want to move the data from the old server using the migration tool. I get the following error:
Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: Command execution failed on the local server with non-zero exit code.
command: rsync -r --chmod=Fu=r,Du=rwx,go= --timeout=30 -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20220906081932/ssh-keys/id_rsa. [SOURCE-IP] -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' /usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/plesk/source/legacy/extras/plesk_17_0_pmm_shared/ root@[SOURCE-IP]: /root/plesk_migrator/plesk_migrator-bncx2crpbw5u4vnc6pgztzy9yl4kcpsh/pmm_agent
exit code: 255
stdout:
stderr: root@[SOURCE-IP]: Permission denied (publickey,password).
rsync: connection unexpectedly closed (0 bytes received so far) [sender].
rsync error: unexplained error (code 255) at io.c(228) [sender=3.2.3]
That is a critical error, migration was stopped.
I have already reinstalled the OpenSSH server on the old server.... Unfortunately without success.
Can someone help me here?
Guten Tag,
ich habe folgenden Fehler bei der Migration von Plesk zu Plesk (Linux).
Auf dem Quellserver ist mir einmal ein CHMOD 777 Fehler auf der Root-Ebene passiert. Da das System nun nicht mehr ganz rund läuft, habe ich einen neuen Server bereitgestellt. Auch der SSH Login dauert mittlerweile auf dem alten Server extrem lang... Er loggt sich ein, funktioniert auch. Aber bis die Verbindung da ist, dauert es circa 30 Sekunden...
Nun möchte ich die Daten von dem alten Server mittels Migrations-Tool umziehen. Folgenden Fehler erhalte ich:
Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: Command execution failed on the local server with non-zero exit code.
command: rsync -r --chmod=Fu=r,Du=rwx,go= --timeout=30 -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20220906081932/ssh-keys/id_rsa.[SOURCE-IP] -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' /usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/plesk/source/legacy/extras/plesk_17_0_pmm_shared/ root@[SOURCE-IP]:/root/plesk_migrator/plesk_migrator-bncx2crpbw5u4vnc6pgztzy9yl4kcpsh/pmm_agent
exit code: 255
stdout:
stderr: root@[SOURCE-IP]: Permission denied (publickey,password).
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: unexplained error (code 255) at io.c(228) [sender=3.2.3]
That is a critical error, migration was stopped.
Ich habe den OpenSSH Server auf dem alten Server bereits neu installiert... Leider ohne Erfolg.
Kann mir hier jemand weiterhelfen?
========= ENGLISH VERSION =========
Good day,
I have the following error while migrating from Plesk to Plesk (Linux).
On the source server once I happened a CHMOD 777 error on the root level. Since the system is now not running smoothly, I have deployed a new server. Also, SSH login now takes extremely long on the old server.... It logs in, works also. But until the connection is there, it takes about 30 seconds...
Now I want to move the data from the old server using the migration tool. I get the following error:
Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: Command execution failed on the local server with non-zero exit code.
command: rsync -r --chmod=Fu=r,Du=rwx,go= --timeout=30 -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20220906081932/ssh-keys/id_rsa. [SOURCE-IP] -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' /usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/plesk/source/legacy/extras/plesk_17_0_pmm_shared/ root@[SOURCE-IP]: /root/plesk_migrator/plesk_migrator-bncx2crpbw5u4vnc6pgztzy9yl4kcpsh/pmm_agent
exit code: 255
stdout:
stderr: root@[SOURCE-IP]: Permission denied (publickey,password).
rsync: connection unexpectedly closed (0 bytes received so far) [sender].
rsync error: unexplained error (code 255) at io.c(228) [sender=3.2.3]
That is a critical error, migration was stopped.
I have already reinstalled the OpenSSH server on the old server.... Unfortunately without success.
Can someone help me here?
