SSL Request => 502 Bad Gateway

[slyef]

Hello,
I currently facing a rather annoying problem with Plesk:
When I want to generate an SSL Request, I get an error "502 Bad Gateway" and my panel that found blocked, I have to make a / etc / init.d / psa stopall and / etc / init.d / psa startall to regain access to the Panel.
I also tried to generate a self-signed certificate and I get the same error.

What can I do to resolve the problem?

Thank you.

 

[abdi]

Have you looked at the error log for any clues of what is happening in the backend?

 

[Slye44]

Have you looked at the error log for any clues of what is happening in the backend?

Thank you for your reply.

Do you know where I can find these logs error please?


EDIT:
/var/log/sw-cp-server/error_log

2014/02/23 13:34:45 [error] 9408#0: *279 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 88.185.30.
142, server: , request: "POST /plesk/client@1/domain@10/certificate@new/properties/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", ho
st: "myserver.com:8443", referrer: "https://myserver.com:8443/plesk/client@1/domain@10/certificate@new/properties/"

Thank you.

 

[Slye44]

Have you looked at the error log for any clues of what is happening in the backend?

Thank you for your reply.

Do you know where I can find these logs error please?


EDIT:
/var/log/sw-cp-server/error_log

2014/02/23 13:34:45 [error] 9408#0: *279 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 88.185.30.
142, server: , request: "POST /plesk/client@1/domain@10/certificate@new/properties/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", ho
st: "myserver.com:8443", referrer: "https://myserver.com:8443/plesk/client@1/domain@10/certificate@new/properties/"

Thank you.

 

[chobmt]

I also am having this question

 

[InderS]

http://kb.parallels.com/en/118757

 

[Slye44]

Thanks.
I have already done what the KB118757 says, but there is no change.

 

[EDOUARDG]

I have exactly the same problem.

There is no solution, any Plesk Staff can help us please ? We pay for a service and nobody helps us or just answer to our post...

 

[EDOUARDG]

I have exactly the same problem.

There is no solution, any Plesk Staff can help us please ? We pay for a service and nobody helps us or just answer to our post...

 

[BoiseComputer]

I am getting this error on some sites when they are using SSL. The non SSL site works fine. Also it is not all sites that are doing this. Only some.

 

[Sefu]

I just opened a thread about this exact same issue, but my error is slightly different:

[error] 26873#0: *196 upstream sent unexpected FastCGI record: 3 while reading response header from upstream, client: *.*.*.*, server: , request: "POST /smb/ssl-certificate/add/id/2 HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "my-domain.com:8443", referrer: "https://my-domain.com:8443/smb/ssl-certificate/add/id/2"

I get an nginx "Bad Gateway" message (in the web page), but nginx is not even running!