• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

STARTTLS not working with Plesk email server

julmot

New Pleskian
Hello,

I've just installed a Plesk 12 vServer and created a customer with a email adress. I took the informations shown in the Power-User-Panel under "emails" with the correct ports (see screenshot below). After clicking on "finish" it shows that Thunderbird has a problem with a certificate from Plesk.
Screenshot:
uyp4swpu.png

6ezwxgbz.png


I don't want that this error message will be shown for customers. What is the reason for this? How can I avoid it?
My primary domain of the vServer has a SSL-certificate. Could I use this primary-domain to avoid the error message (the server-adress would be different)? If I use the primary domain inside the server-adress Thunderbird will say "there is no email account on this server".
 
Back
Top