Statistic Trouble;

[byLiLattah]

hello; all the statistics on my server doesnt work.. also webalizer and awstats too.. when a client logins into the panel, the domains traffic and bandwidth usage seems 0 in both reseller and admin panel.. please let us to know the reason and the solution.. thank you

best regards,

 

[byLiLattah]

notice: server windows 2003 and plesk 8.1

best regards,

 

[sergius]

could you please find last messages from statistics.exe in Event Viewer?

 

[byLiLattah]

Invalid procedure call
at (VADOConnection::execute line 90)
at execute "C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe" (vconsoleapp::run line 138)
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe







Timeout expired
at (VADORecordSet:pen line 118)
at Count MSSQL databases sizes(statistics::calculateDiskSpace line 2581)
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe





Unable to execute event C:\Program Files\SWsoft\Plesk\admin\plib\actionlog\actionlog.php --domain-limit-traffic-reached --domain-id 192
at (statistics::limitReached line 4081)
at Unable to execute event(statistics::limitReached line 4092)
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe



best regards,

 

[sergius]

seems you should install last update http://download1.swsoft.com/Plesk/Autoupdate/plesk_8.1.0_update061226.10.msp

 

[byLiLattah]

thanks for informations, now install.

regards,

 

[byLiLattah]

problem continuation

 

[andrey@]

You could try increase timeouts in MSSQL server.

 

[sergius]

Originally posted by andrey
You could try increase timeouts in MSSQL server.

howto do it in plesk you can find here
http://kb.swsoft.com/article_146_1121_en.html

 

[byLiLattah]

Originally posted by sergius
howto do it in plesk you can find here
http://kb.swsoft.com/article_146_1121_en.html

thanks for informations,

i am now checking,

regards,