Support area broken after switching to zendesk

[danami]

TITLE:

Support area broken after switching to zendesk​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

website​

PROBLEM DESCRIPTION:

When you try to sign up for support or use the forgot password

Forbidden
Invalid authenticity token​

STEPS TO REPRODUCE:

Try to signup or use the forgot password here:

Plesk Help Center​

ACTUAL RESULT:

It errors with "Invalid authenticity token".​

EXPECTED RESULT:

It should work as expected.​

ANY ADDITIONAL INFORMATION:

​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Help with sorting out​

 

[IgorG]

Not sure that Plesk Support operation is in Plesk Forum responsibility. I would suggest you forward your question to Support Chat here Plesk Help Center

 

[danami]

Not sure that Plesk Support operation is in Plesk Forum responsibility. I would suggest you forward your question to Support Chat here Plesk Help Center

IgorG I can't forward my question to the support area because it requires that you signup to create an account which is currently broken.. (what I'm trying to report to you guys).

 

[IgorG]

Looks like that problem was resolved for you by Plesk Support Team.

 

[danami]

Yes they did thanks !

 

[Wolfgang Reidlinger]

hi there!

i know this report is old, but still i'm getting the same error with google chrome. with ms edge it works without any problem!