Question support chat is not available anymore

[willy.duric]

Dears,

Today, I opened a ticket because I could not find support documentation about this issue. Ticket is opened but no more chat, no view when issue will be treated. Well, quite stressy situation.

Am I the only one experimenting this lack ? This was very usefull during issue resolution.

 

[Sebahat.hadzhi]

Hello, @willy.duric . We are sorry to hear about the issue you are experiencing. There are no complaints from other users reporting a missing chat option. Could you please confirm if you tried using another browser and/or device and whether the issue still persists?