• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question support chat is not available anymore

W

willy.duric

New Pleskian
Dears,

Today, I opened a ticket because I could not find support documentation about this issue. Ticket is opened but no more chat, no view when issue will be treated. Well, quite stressy situation.

Am I the only one experimenting this lack ? This was very usefull during issue resolution.
 
Hello, @willy.duric . We are sorry to hear about the issue you are experiencing. There are no complaints from other users reporting a missing chat option. Could you please confirm if you tried using another browser and/or device and whether the issue still persists?
 
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