Symantec SSL ERROR API request responded with a 0 code.

[Paulo Freitas]

TITLE:

Symantec SSL ERROR API request responded with a 0 code.​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

windows server 2012 r2 64bits
Plesk Onyx
Version 17.5.3​

PROBLEM DESCRIPTION:

After i click activate i see this error

"Error: Something went wrong with your order. Please double check configuration parameters.API request responded with a 0 code."

what should i do??​

STEPS TO REPRODUCE:

when i try to active a symantec ssl in all the websites i see the same error​

ACTUAL RESULT:

Error: Something went wrong with your order. Please double check configuration parameters.API request responded with a 0 code.​

EXPECTED RESULT:

need to work​

ANY ADDITIONAL INFORMATION:

​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Help with sorting out​

 

[IgorG]

There should be available connection by POST method with API protocol with the Symantec server at Test Page for the Nginx HTTP Server on EPEL
Make sure that it is not firewalled on your server.