Resolved Synch of abonnement

[jonny_alex]

Hello dears,

I recently tried to upgrade a clients Account because he is a heavy user and needs more Space.

But the changes don't apply, his Email Inbox is still same sized and his Hosting space didn't go unlimited aswell.

What's wrong then that it doesn't apply the abonemment to the client?

 

[Bitpalast]

Did you use the individual customization for the subscription

or did you change the plan and sync the plan to the subscription? Did this show any syncing errors?

Do you see the wrong disk space capacity in the resource usage window, too? Or do you only see it in the list as displayed in your screenshot?

 

[jonny_alex]

I just noticed while looking for your specified setting, that there was a button to unlock the subscription and let it synch again.