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The connection was reset

Discussion in 'Plesk for Linux - 8.x and Older' started by kouwe, Dec 27, 2007.

  1. kouwe

    kouwe Guest

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    Hi,

    Sometimes when i trie to load my website i am getting this error message:
    The connection was reset (Firefox)

    It is doing that on that domain + subdomains + aliases.... But not on the plesk administrator panel. Then after a few minutes / refreshes the page starts working again for a couple of minutes and then stops again.

    I am running plesk 8.2 on Debian 4.0 (dedicated), everything up 2 date.
    - apache 2.2.3-4+etch1
    - php 5.2.0-8+etch7

    I thought maybe it could be the max request of apache or the timeout of php, can someone help me with this?
     
  2. dirty@

    dirty@ Guest

    0
     
    review apache error log, it seems like apache processes crash with segmentation fault for some reason..
     
  3. kouwe

    kouwe Guest

    0
     
    The only error message i'm getting in '/var/log/apache2/error.log' is (scrambled names):

    [Thu Dec 27 11:05:01 2007] [warn] Init: You should not use name-based virtual hosts in conjunction with SSL!!
    [Thu Dec 27 11:05:01 2007] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
    [Thu Dec 27 11:05:01 2007] [notice] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
    [Thu Dec 27 11:05:01 2007] [notice] mod_python: using mutex_directory /tmp
    [Thu Dec 27 11:05:02 2007] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
    [Thu Dec 27 11:05:02 2007] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
    [Thu Dec 27 11:05:02 2007] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
    [Thu Dec 27 11:05:02 2007] [warn] Init: SSL server IP/port conflict: webmail:443 (/etc/apache2/conf.d/zz010_psa_httpd.conf:159) vs. xxxxxx:443 (/var/www/vhosts/xxxxx.nl/conf/httpd.include:12)
    [Thu Dec 27 11:05:02 2007] [warn] Init: SSL server IP/port conflict: default-83-247-63-2:443 (/etc/apache2/conf.d/zz010_psa_httpd.conf:100) vs. xxxxx.nl:443 (/var/www/vhosts/xxxxx.nl/conf/httpd.include:12)


    I think it has nothing to do with the connection reset error of Firefox. But still this could be an interesting error line:

    [Thu Dec 27 11:05:01 2007] [notice] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
     
  4. dirty@

    dirty@ Guest

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    yes, these log entries should not be related... mod_python entry is absolutely correct, ignore it..

    try to determine what pages this happens with -- clean html or php only or it does not matter?
     
  5. kouwe

    kouwe Guest

    0
     
    I tried it with a plain-text .txt file and it gave the same error. "The connection was reset", so i can say it doesn't matter if its a plain text file or a php file.

    (btw thnx for your time!)

    //edit
    Once firefox has the connection reset error, it doesn't even give an 404 error or something. So when i try to load a non existing file it gives the same error "The connection was reset".... Maybe that could help diagnosting
     
  6. kouwe

    kouwe Guest

    0
     
    When firefox gives an "Connection was reset" error, the acces_log file still gives the GET log of 1 file not the css files etc.

    So this means that there is only one file loaded, then it resets the connection. This is also for a .txt file.

    xxxxxxxxxxxx - - [28/Dec/2007:10:37:41 +0100] "GET /content.php?id=1 HTTP/1.1" 200 2257 "-" "Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-GB; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11"
    xxxxxxxxxxxx - - [28/Dec/2007:10:39:05 +0100] "GET /in.txt HTTP/1.1" 304 292 "-" "Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-GB; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11"

    I don't even know what to do, the error is coming frequenter... Can someone help, please?

    //Edit
    Even when the error occurs and i restart apache2, it gives the same error after restart.. maybe that could help?
     
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