Roy Kollmann
New Pleskian
After an antivirus software somehow crashed the update-process of plesk this weekend we are unable to access the PleskControlPanel.
The message shown is:
The FastCGI executable could not be found
I looked at the folder mentioned in https://support.plesk.com/hc/en-us/articles/213397929 but the only file that resembles the mentioned one is "plesk-engine_mu011.msi". When I execute it it only gives me the option to "Remove the Plesk Engine from computer". The "Repair" and "Install" part are greyed out.
Is this what I should do? Please provide me the steps to resolve our issue.
Thank you very much!
The message shown is:
The FastCGI executable could not be found
I looked at the folder mentioned in https://support.plesk.com/hc/en-us/articles/213397929 but the only file that resembles the mentioned one is "plesk-engine_mu011.msi". When I execute it it only gives me the option to "Remove the Plesk Engine from computer". The "Repair" and "Install" part are greyed out.
Is this what I should do? Please provide me the steps to resolve our issue.
Thank you very much!