• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

Resolved "The file /opt/psa/admin/htdocs/application.php is part of Plesk distribution. It cannot be run outside of Plesk environment." message after Pleslogin

F

fabkim

New Pleskian
Hi all,

Today i get this error when opening my plesk server :

The file /opt/psa/admin/htdocs/application.php is part of Plesk distribution. It cannot be run outside of Plesk environment.
Click to expand...

I connect to SSH and try some commands :
  • restart plesk services (psa, sw-cp-server, sw-engine)
  • plesk repair installation
  • plesk installer update --repatch
  • plesk repair all
Nothing is working, the error is always here.

I try also to ask Plesk support intervention but the licence was bough not directly on Plesk website but OVH, the licence format is good (PLSK.xxxxxx.xxxx) but the value is not validated.

Here the result of plesk -v command :
Product version: Plesk Onyx 17.8.11 Update #53
Update date: 2021/12/16 10:36
Build date: 2019/04/26 08:53
OS version: Ubuntu 14.04
Revision: 706148610934b3d884437e2d7f635a4038c51cb1
Architecture: 64-bit
Wrapper version: 1.2

Can you help me ?

Thanks !

PS : Sorry for my bad english
 
PS:
when restrating service sw-cp-server, i get this warnings :
* Starting sw-cp-serverd sw-cp-server nginx: [warn] duplicate value "TLSv1" in /etc/sw-cp-server/conf.d/ssl.conf:2
nginx: [warn] duplicate value "TLSv1.1" in /etc/sw-cp-server/conf.d/ssl.conf:2
nginx: [warn] duplicate value "TLSv1.2" in /etc/sw-cp-server/conf.d/ssl.conf:2

Don't know if it can help
 
Installed extensions :

plesk bin extension --list
Click to expand...

advisor - Advisor
configurations-troubleshooter - Webserver Configurations Troubleshooter
firewall - Firewall
git - Git
heavy-metal-skin - Skins and Color Schemes
letsencrypt - Let's Encrypt
nodejs - Node.js
panel-ini-editor - Panel.ini Editor
panel-migrator - Plesk Migrator
scheduled-backups-list - Scheduled Backups List
ssh-keys - SSH Keys Manager
syslog-watch - Syslog Watch
traffic-monitor - Domain Traffic Monitor
watchdog - Watchdog
wp-toolkit - WordPress Toolkit
Click to expand...
 
I am having the same issue and I have your same configuration:

Product version: Plesk Onyx 17.8.11 Update #53
OS version: Ubuntu 14.04
Architecture: 64-bit

Any help would be appreciated!
 
I have the same problem .. an also the sam configuration ...
Did also all repair steps like "fabkim"
Nothing helps.

Hope to get some help here ..
 
Same issue here:
Product version: Plesk Onyx 17.8.11 Update #53
Update date: 2021/10/29 04:21
Build date: 2019/04/26 08:53
OS version: Ubuntu 14.04
Revision: 706148610934b3d884437e2d7f635a4038c51cb1
Architecture: 64-bit
Wrapper version: 1.2
Click to expand...
 
The issue with Domain Traffic Monitor on outdated Plesk Onyx 17.5.3 or 17.8.11 with old MU, e.g. 17.8.11 MU #31

Resolution:
  1. Temporarily disable the extension:
    Code: 
    # plesk bin extension --disable traffic-monitor
  2. Update Plesk Onyx 17.8.11 to the latest MU or to Obsidian.
  3. Enable the extension back.
 
IgorG said:
The issue with Domain Traffic Monitor on outdated Plesk Onyx 17.5.3 or 17.8.11 with old MU, e.g. 17.8.11 MU #31

Resolution:
  1. Temporarily disable the extension:
    Code: 
    # plesk bin extension --disable traffic-monitor
  2. Update Plesk Onyx 17.8.11 to the latest MU or to Obsidian.
  3. Enable the extension back.
Click to expand...
This solution is worked. Now my Plesk is come back.
 
Hello,
I have tried with "plesk bin extension --disable traffic-monitor" but I still get the same error "The file /opt/psa/admin/htdocs/application.php is part of Plesk distribution. It cannot be run outside of Plesk environment."

Is there any other command I should issue after it? I tried to restart the psa and sw-cp-server, but did not help.

This is my extension list:
advisor - Advisor
baqend - Speed Kit
configurations-troubleshooter - Webserver Configurations Troubleshooter
dgri - Imunify QuickPatch
diskspace-usage-viewer - Diskspace Usage Viewer
dnssec - Plesk DNSSEC
dropbox-backup - Dropbox Backup
firewall - Firewall
git - Git
google-authenticator - Google Authenticator
google-drive-backup - Google Drive Backup
heavy-metal-skin - Skins and Color Schemes
letsencrypt - Let's Encrypt
pagespeed-insights - Google PageSpeed Insights
panel-migrator - Plesk Migrator
plesk-mobile - Plesk Mobile Center
revisium-antivirus - ImunifyAV
scheduled-backups-list - Scheduled Backups List
social-login - Social Login
sslit - SSL It!
symantec - DigiCert SSL
traffic-monitor - Domain Traffic Monitor
wp-toolkit - WordPress Toolkit

Also is there any way to regenerate the /opt/psa/admin/htdocs/application.php file? As i think it may be corrupted.

Thank you very much in advance for any suggestion.
 
IgorG said:
The issue with Domain Traffic Monitor on outdated Plesk Onyx 17.5.3 or 17.8.11 with old MU, e.g. 17.8.11 MU #31

Resolution:
  1. Temporarily disable the extension:
    Code: 
    # plesk bin extension --disable traffic-monitor
  2. Update Plesk Onyx 17.8.11 to the latest MU or to Obsidian.
  3. Enable the extension back.
Click to expand...
I can confirm that this works as expected!
 
Thx - worked.

Anyway: what's the reason for this extension failing from one moment to another on multiple installations? (There was an info on that linking to the Plesk Support area, but it seems that i'm not allowed to access that page...)

The provider of my installation is Hosteurope - so maybe there might be a connection?
 
I think my file /opt/psa/admin/htdocs/application.php is corrupted, anyone would be able to send me a copy taken from your servers? I tried to repair the plesk installation but it did not restore the file.

Please, please, please even after disabling the traffic monitor extension I am still locked out from the Plesk admin page.

Product version: Plesk Onyx 17.8.11 Update #53
OS version: Ubuntu 14.04
Architecture: 64-bit
 
IgorG said:
The issue with Domain Traffic Monitor on outdated Plesk Onyx 17.5.3 or 17.8.11 with old MU, e.g. 17.8.11 MU #31

Resolution:
  1. Temporarily disable the extension:
    Code: 
    # plesk bin extension --disable traffic-monitor
  2. Update Plesk Onyx 17.8.11 to the latest MU or to Obsidian.
  3. Enable the extension back.
Click to expand...

IgorG, YOU ARE THE SANTA CLAUS OF THE DAY !!!

All my thanks to you for this tips !! My Plesk is alive with only the first command. This extension is not important

I plan to update Plesk next week to finish points 2 and 3
 
For the reason, i think the extension make an update (may be for critical security reason) but this update is not compatible with the version of Plesk.

My config for automatic updates (/admin/pum/settings):
  • Automatically install Plesk updates (Recommended) : unchecked
  • Automatically install updates for third-party components shipped by Plesk : checked but geyed
  • Automatically install system package updates : unchecked
I think the first checkbox was checked at a moment, and the second to, but later only the first has been unchecked.

So with this configuration, maybe plesk updates DTM for security reason even if it is not compatible.

I have another server with the exactly same OD/Plesk configuration, but all 3 checkboxes of auto update configuration are checked, and this plesk did not have this problem
 
Hello
I have the same probleme

The file /opt/psa/admin/htdocs/application.php is part of Plesk distribution. It cannot be run outside of Plesk environment.
Click to expand...
But I don't have traffic-monitor

# plesk bin extension --disable traffic-monitor
The extension traffic-monitor is not installed.

exit status 1
Click to expand...

My extension list

plesk bin extension --list
advisor - Advisor
firewall - Firewall
letsencrypt - Let's Encrypt
Click to expand...

‪Ubuntu 14.04.5 LTS‬
Produit Plesk Onyx
Version 17.8.11 Mise à jour n° 53,
Click to expand...
plesk installer update
The latest version of the product and all selected components is already installed. The installation will stop.
Click to expand...

The server are update, I dont have idea :(

Thanks
 
You must log in or register to reply here.

Similar threads

P
Issue /usr/local/psa/admin/bin/php: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file: No such file or directory
Replies
0
Views
1K
pablofrp
P
D
Issue Hello, I would like to login to my Plesk, however there is a problem that I cannot determine.
Replies
2
Views
4K
dakrueger
D
W
Issue Login backend | application.php is part of Plesk distribution. It cannot be run outside of Plesk environment.
Replies
4
Views
2K
bomi
bomi
D
Issue The file /opt/psa/admin/htdocs/login.php is part of Plesk distribution. It cannot be run outside of Plesk environment.
Replies
0
Views
2K
Deveoo
D
A
Issue The file Web.php is part of Plesk distribution. It cannot be run outside of Plesk environment.
Replies
1
Views
1K
IgorG
IgorG
Back
Top