The required version '3.17.22' was not found on the server.

[Armis]

i know this is happened already but once again the problem seam to be on the repo so here is what i found...

The update inf3 file request for an autoinstaller file of version 3.17.22
https://autoinstall.plesk.com/PSA_12.0.18/plesk-12.0.18-cos6-x86_64.inf3
<required_autoinstaller version="3.17.22" binary_directory="Parallels_Installer"/>


but in the repo for centos ? X64 there is only a 3.16.20
https://autoinstall.plesk.com/PSA_12.0.18/dist-rpm-CentOS-6-x86_64/opt/updater/

im using plesk 12.018 #52 on CentOS 6.6 X86_64

Thank you.

 

[RuslanT]

Hello,
Yes, the plesk updater package included in Plesk 12 distribution is 3.16.20. But if executing version of autoinstaller is lower than required then autoinstaller is automatically downloaded from autoinstall.plesk.com (or mirror server) and self restarted. Actual binary of autoinstaller you can locate in /var/cache/parallels_installer/

 

[RuslanT]

The binary is downloading from https://autoinstall.plesk.com/Parallels_Installer/parallels_installer_<OS>_<ver>_<arch>
for example:
https://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Ubuntu_14.04_x86_64
https://autoinstall.plesk.com/Parallels_Installer/parallels_installer_CentOS_6_x86_64

 

[Armis]

so when this gonna be fixed ?
cos actually the version on the autoinstaller on the repo doesn't match the requirement
i did remove the parallels_installer_CentOS_6_x86_64 and this haven't fix anything

 

[RuslanT]

What should be fixed? This is an expected behaviour.
https://autoinstall.plesk.com/Parallels_Installer/parallels_installer_CentOS_6_x86_64 has version 3.17.22
Do you have any troubles with it? Can you describe your case in details?

 

[Armis]

well this is what happen when i try to update with plesk
Unable to obtain the latest version of Parallels Installer: The required version '3.17.22' was not found on the server. This could happen because of configuration error at the download site. Version is not specified. Error in Version.cpp, line 91.

 

[RuslanT]

Can you send me /tmp/autoinstaller3.log in PM?

 

[RuslanT]

And what do the following commands show:

# wget https://autoinstall.plesk.com/Parallels_Installer/parallels_installer_CentOS_6.6_x86_64
# chmod +x parallels_installer_CentOS_6.6_x86_64
# ./parallels_installer_CentOS_6.6_x86_64 -v
Parallels Installer 3.17.22 (built on 2015-05-12 11:37)

 

[Armis]

never mind fixed it
the Linux used is a CIS compliant and the /var for some reason was noexec

Thank you

 

[Armis]

Note that the problem is NOT the /var being noexec but plesk droping executable files in /var/...
this is not acceptable