Forwarded to devs The TTL values for individual DNS records are not restored from backup

[Kaspar]

Username:

TITLE

The TTL values for individual DNS records are not restored from backup

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

CentOS 7.9, Plesk 18.0.41 MU #1

PROBLEM DESCRIPTION

The TTL values for individual DNS records are not restored when restoring a backup.

STEPS TO REPRODUCE

1. Change TTL values for some individual DNS records on domain
2. Don't forget to click the update button to apply the changes to the DNS zone.
3. Make full backup of domain with Backup Manager and wait until complete
4. Restore full backup, and chose "All objects (entire system)" option (just to be sure)
5. After backup is restored go to DNS settings and notice how the custom TTL values that were changed in the first step aren't showing.

ACTUAL RESULT

TTL values for individual DNS records not restored.

EXPECTED RESULT

Have the TTL values for individual DNS records restored from backup.

ANY ADDITIONAL INFORMATION

I noticed that the TTL data is actually present in the backup_info_123456789.xml file.

<dnsrec type="A" src="example.com." dst="123.123.123.123" opt="" ttl="900" status="mod" external-id=""/>

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[IgorG]

Thank you, submitted as PPPM-13426

 

[IgorG]

Fixed in Plesk 18.0.44

Restoring a domain from a backup now preserves custom TTL values of the domain’s DNS records. (PPPM-13426)