Timeout Issue

[ScottT]

Hello -- After about 15 mins of editing a website using the wizard, I attempt to save my changes, but my changes are lost. Does anyone know where to specifically increase the timeout value? I have seen similar questions in the forums, but they don't give an exact location where to make this change. Thank you.

 

[Dmitry Frantsev]

Try to use solution described here:

http://forum.swsoft.com/showthread.php?t=49407&highlight=Timeout+save

As I know in nearest 4.2.2 update there will be added 'Save Button' on Edit step, so changes could be saved without any losts.

 

[ScottT]

Dmitry -- Thanks for the reply. I followed the procedure in the link you provided and it did not fix the problem. In fact, it appears the procedure did not help in the other thread either.

How can I increase this timeout value so that customers don't keep losing their work after the timeout expires?

 

[ScottT]

I have found the steps needed to fix this problem.

1. Go to SiteBuilderWebAppPool and remove check mark in Shut down worker processes or set to high number.
2. Go to the [%SB_DIR%]\Web\Web.config file.
3. Find 'roleManager' tag, change it's 'cookieTimeout' value (in minutes).
4. Find 'sessionState' tag, change it's 'timeout' to the same value.
5. Find 'forms' tag, change it's 'timeout' to the same value.

 

[Dmitry Frantsev]

Thank you for information you provided. Following article was created as the result of this thread: http://kb.odin.com/en/5237