Timeout or not working when trying to update Plesk panel

[MiguelG]

I've found this thread http://forum.parallels.com/showthre...-And-quot-Add-or-Remove-Components-quot-Pages that seems to be similar to my problem, The issue is that when i click the link to add or remove components from Plesk panel 11.0.9 it opens a new tab to this address https://myserver.com:8443/smb/update/add-components/ and then nothing happens... just a blank screen and it keeps loading forever. How can i solve this? It was working a few days ago

 

[Nikolay.]

Check that you don't have any kind of firewall blocking connections on port 8447.

If you don't then either just wait 30 minutes (preferable) or kill all autoinstaller processes (or any process hanging on port 8447 for that matter) in system. Then retry.

 

[MiguelG]

I don't have firewall blocking that port, it was working a few days ago and i haven't changed anything on my firewall. I've wait 30 minutes and the problem persists...

 

[Nikolay.]

Check that no other instance of Parallels Installer is running:

# ps faux | grep installer | grep -v grep

# netstat -tulnap | grep 8447

Also check Panel logs for anything suspicious.