• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Trial license 502 Bad Gateway error

ZbyszekL

Basic Pleskian
Hi,

I did a fresh install of PLESK 12.5.30 on Debian 8.

I tried to put a trial license key i license manager but every time I got 502 Bad Gateway NGINX error.

So far I tried solutions:
http://kb.odin.com/en/118757 - not working
http://kb.odin.com/en/126289 - not working
http://kb.odin.com/en/124975 - not working

Logs:
/var/log/sw-cp-server/error_log
referrer: "https://**.***.**.51:8443/plesk/license/"
2016/01/31 09:19:19 [error] 889#0: *3 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 217.99.254.41, server: , request: "GET /server/key_update.php?key_type=plesk HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "**.***.**.51:8443", referrer: "https://4**.***.**.51:8443/plesk/license/"

grep buffer /etc/sw-cp-server/config
fastcgi_buffers 128 128k;
fastcgi_buffer_size 256k;

ls -lta /etc/sw/keys/registry.xml
-rw-rw---- 1 psaadm swkey-data 923 sty 31 09:32 /etc/sw/keys/registry.xml
 
ls -lta /etc/sw/keys/registry.xml
-rw-rw---- 1 psaadm swkey-data 923 sty 31 09:32 /etc/sw/keys/registry.xml
On my test server I see:

[root@ppu12-5 ~]# ls -lta /etc/sw/keys/registry.xml
-rw-rw---- 1 root swkey-data 1596 Feb 1 05:28 /etc/sw/keys/registry.xml

In this article https://kb.odin.com/en/126289 point 2:

Make sure the file '/etc/sw/keys/registry.xml' exists and and has correct permissions:

# ll -lta /etc/sw/keys/registry.xml
-rw-rw---- 1 root swkey-data 9908 Aug 22 10:54 /etc/sw/keys/registry.xml
 
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