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Ubuntu & Plesk can't use 8443 anymore, can't fix openssl, can't upgrade

G

Goranp

Guest
Plesk Panel 9.2.3, Ubuntu 8.04 LTS, x86

Hi, until today everything was fine with Plesk.

Today I couldn't open myserver:8443

/var/log/sw-cp-server/error_log says:
...
network.c.336) SSL: error:00000000:lib(0):func(0):reason(0)
...

I found kb update, fix for most distros, but not for debian.

I found some solution to modify /etc/sw-cp-server/applications.d/plesk.conf and add line which should fix the problem, but still nothing.

OK I'll upgrade Plesk to newer version.

Autoinstaller first error:
Downloading the file PSA_9.5.3/plesk_getkeyinfo.sh: 48%..100% done.
XMLRPC remote call failed: HTTP error #-1 occurred
Error: Failed to connect to the licensing server.

Canceled upgrade.

Found /psa/PSA_9.2.2/plesk_getkeyinfo.sh (in folder PSA_9.2.3 didn't have that script):
Result: PHP Fatal error: Call to undefined function iskeyprop() in Command line code on line 1

After a lot of googling and reading this forum, decided to do autoinstaller again, even autoinstaller can't connect to licesing server, hoping upgraded Plesk will get new or normally use current key. Selected 9.5.3. version.

Failure:
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
ERROR: autoinstaller: Error in execution of DEBIAN_FRONTEND=noninteractive
.
.
.
ERROR: Unable to install packages because either there is
not enough free disk space left, or there are package dependency problems.
Not all packages were installed.
Please, contact product technical support.

Now when I try apt-get apt-get upgrade I have:
libpam-plesk: Depends: psa-9.5.3 but it is not installable
psa-backup-manager: Depends: psa-9.5.3 but it is not installable
Depends: psa-api-rpc (= 9.5.3-ubuntu8.04.build95101022.03) but 9.2.3-ubuntu8.04.build92091009.18 is installed
psa-miva: Depends: psa-9.5.3 but it is not installable
E: Unmet dependencies. Try using -f.

-------------------------------------------------------------------------------------------------------------------------------

So now I can't manage anything through 8443 port, OK, I could workaround but my clients will not, so I need it to work.

If i try apt-get upgrade -f - i read that mostly ended with nothing working (currently everything is working here - www, mail but 8443 port.). I'm afraid of even rebooting server or restarting psa, because it might not work...

So what to do, please help!

Regarding licence i pay every month server price + extra $$$ for Plesk, so Licence shout be OK.
 
I´ve exactly the same problem.
Ubuntu 8.04
openssl 0.9.8g-4ubuntu3.12
Plesk 9.2.3

The problem is also described in the knowledgebase: http://kb.odin.com/en/8338
For RPM based Systems there exists an workaround, but not for debian based systems.

Does somebody has an idea how to solve the problem without upgrading plesk?
 
When I run the autoinstaller with the command

/usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components

I get the information that I have the newest version installed.
 
solved this

By upgrade to 9.3.0 version (no need for new license)
 
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