Uhm What? My Domain Has Been Disabled?

[KSME123]

What have they done? My website got DDoSed last night for ~10 hours, and now it looks like he's stopped, however my website is totally ruined? I emailed Plesk 20 hours ago and no response, how do I fix this?

 

[abdi]

I emailed Plesk 20 hours ago and no response, how do I fix this?

See my signature if you need us to look at right away!

 

[KSME123]

Do you have Skype instead? I don't want to go to your website

 

[abdi]

Do you have Skype instead?

Nope ...

I don't want to go to your website

All our level3 support is offered through the Help Desk, so yes you will need go to our website if you need our help ...

 

[KSME123]

But this problem is out of your control, PLESK has disabled my domain. I fail to see how you can help.

 

[abdi]

I presume that all you need is your domain name to be up and running, Right? if so, that is exactly what we are going to do ...(of-course with full refunds if it fails)

 

[KSME123]

Ok paid, you now because of the fact its refundable if it doesn't work.

 

[abdi]

Please create a ticket at www.jolis.net and provide us with all your server access info ..

 

[KSME123]

ALL my server info are you crazy?

 

[abdi]

ALL my server info are you crazy?

No, we are not crazy KSME123. I do not see how you would like us to troubleshoot and resolve whatever problems you are experiencing without access to the server

Never the less, please look at the following threads, where such an issue has already been handled ..

http://forum.parallels.com/showthread.php?114333-Domain-disabled