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Issue Unable to access plesk panel - Related with let's encrypt worldwide issue ?

Xiyitifu

New Pleskian
Hello,

I encounter a problem to access my plesk panel for 2 weeks now.
I can see the plesk generated default page from plesk on my root domain (web.myserver.com) but i can't access the panel with port number (web.myserver.com:8443)
It throw me a connexion timeout and it never access to the panel.

I wonder if it's related to the let's encrypt worldwide issue (end of september) ?

I already tried to do this with ssh access : Cannot access https://domain.com:8443 to login
But it haven't done anything.
I also tried to do a "plesk repair all" but it does nothing at all ...

My log>plesk>panel.log file show me this :
[2021-10-13 22:12:08.507] 18444:61673d91b9b9e ERR [extension/sslit] Unable to secure domain {domainName} automatically Invalid response from https://acme-v02.api.letsencrypt.org/acme/new-order.
Details:
Type: urn:ietf:params:acme:error:serverInternal
Status: 500
Detail: Error retrieving account "https://acme-v02.api.letsencrypt.org/acme/acct/112558197"

I don't know it this error is about root certificate wich is issued by let's encrypt ...

If you have any idea ...
Thanks a lot !
 
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