Unable to access the site Plesk

[Extar93]

Hello. When you log into Plesk Panel error:
Unable to access the site
Connection reset.
How can it be fixed? This error occurs after 5-10 minutes of downtime of the control panel. Restart services sw-cp-server and sw-engine gave no result.

 

[hardbrasil]

try to disable iptables and try again.
than liberate plesk port

 

[Extar93]

try to disable iptables and try again.
than liberate plesk port

Turned off iptables. The problem is not improved.

 

[hardbrasil]

post your plesk url here

 

[Extar93]

post your plesk url here

https://188.120.234.206:8443 This error occurs after 5-10 minutes of downtime of the control panel.

 

[hardbrasil]

i am able to access the panel url (login page)

after login you are dropped after 5-10 minutes? That is it?

 

[Extar93]

i am able to access the panel url (login page)

after login you are dropped after 5-10 minutes? That is it?

After logging in to the Panel through a 5-10 minute panel stops responding. Error: Connection Reset

 

[hardbrasil]

Check if you had enable Plesk firewall inside of Tool and Settings - disable for test
Look ate firewall/antivirus installed on your own computer (disable them for test)
Try access to your plesk from another ISP connection

another options:


- Disable Mod_secure and CloudFlare (there is another one that i don't remember the name)
its for secure issues.
- take a look on log file

 

[Extar93]

Check if you had enable Plesk firewall inside of Tool and Settings - disable for test
Look ate firewall/antivirus installed on your own computer (disable them for test)
Try access to your plesk from another ISP connection

another options:


- Disable Mod_secure and CloudFlare (there is another one that i don't remember the name)
its for secure issues.
- take a look on log file

Mod_secure and CloudFlare not installed on the server, from the phone and another PC running Plesk. What log file you are interested in? Stop antivirus on YOUR PC did not give result.

 

[Extar93]

@hardbrasil , You can throw your file '/etc/sw-engine/pool.d/plesk.conf '? I just edited the original file is not preserved.

 

[hardbrasil]

[plesk]
user = psaadm
group = psaadm

listen = /var/run/sw-engine.sock
listen.owner = sw-cp-server
listen.group = root
listen.mode = 0600

pm = ondemand
pm.start_servers = 0
;pm.min_spare_servers = 2
;pm.max_spare_servers = 8
pm.max_children = 26
pm.process_idle_timeout = 30s
;pm.max_requests = 10

;slowlog = /var/log/sw-cp-server/slow.log
;request_slowlog_timeout = 10s
;catch_workers_output = yes
request_terminate_timeout = 600s

security.limit_extensions = .php .php3

env[PATH] = /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin

php_value[auto_prepend_file] = auth.php
php_value[error_log] = /var/log/plesk/panel.log

original

 

[hardbrasil]

what about connecting from another ISP?
log = maybe a line about the error when you are disconnected

 

[Extar93]

what about connecting from another ISP?

Yes, it helped. Thank you. The problem was, after it is restarted the router everything worked.