A
akaplan
Guest
I'm using 9.2.1 and trying to change an IP from shared to exclusive. It's already setup and assigned to one client and one domain. Yet when I click on the icon and try to change from the hand (shared) to the "crown" (exclusive) I get the following error.
Error: Cannot change the type of IP address already allocated to a user. IP address w.x.y.z is already allocated to user(s) as shared IP address. I tried to remove it from the user but was unable to do so.
I saw the post about making a change in mysql, but I don't have root access to the box.
I have done this many times on older versions of plesk, what's up.
Thanks in advance for any suggestions or help.
Andrew
Error: Cannot change the type of IP address already allocated to a user. IP address w.x.y.z is already allocated to user(s) as shared IP address. I tried to remove it from the user but was unable to do so.
I saw the post about making a change in mysql, but I don't have root access to the box.
I have done this many times on older versions of plesk, what's up.
Thanks in advance for any suggestions or help.
Andrew