• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Unable to delete accounts

B

bcruik

Guest
Hi,

We can't seem to delete domains in Plesk.

We get this error:

Error: Unable to remove domains: Problems occured while removing domains: mn_antivirus_set() failed: Unable to change antivirus settings: Action update-settings failed: Not enough storage is available to complete this operation. (COM Error 8007000E) at execute console command --update-settings

Anyone know how to fix?

Disk space within the client, domain and server are fine... Not sure where its getting the no disk space error from? Where are the logs located?
 
The action log is available in the 'server' section at the bottom.

The psa error log is located in the event log viewer (login to RDP).

You might have better luck explicitly disabling functionality on the account before trying to remove it. Stuff like deleting email accounts and what-not. If you've made changes to the stuff Plesk manages outside of Plesk, you're in for issues.
 
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