Unable to delete domain

[eWebGuru]

I am unable to delete any domain from plesk, when I delete domain in plesk, I get message domain successfully deleted, but domain still remain there in list just its status changed to suspended. Previously plesk was deleting domain without any problem, since 1 week I am facing this issue and also none of our reseller can delete domain.

Also while updating and preferences of hosting this error message is being displayed

Error: Unable to update hosting preferences: Unable to reconfigure Web server: websrvmng failed: The process cannot access the file because it is being used by another process. (Error code 32) at Open file 'C:\WINDOWS\system32\inetsrv\fcgiext.ini'
The process cannot access the file because it is being used by another process. (Error code 32) at Open file 'C:\WINDOWS\system32\inetsrv\fcgiext.ini'

Can someone help to resolve this issue.

 

[Nataliya Zagr]

Hello,

It looks like the anitivirus software installed on the server blocks access to C:\WINDOWS\system32\inetsrv\fcgiext.ini file. To fix it you are recommended to add path to the file to exception of antivirus software.

Thank you

 

[David Almeida]

I am unable to delete any domain from plesk, when I delete domain in plesk, I get message domain successfully deleted, but domain still remain there in list just its status changed to suspended.

Any solution for this problem? Plesk 9.5.4

 

[MemoonaM]

Try to uninstall your antivirus and the try to delete the domain.

 

[David Almeida]

We do not have antivirus installed on our servers.