Unable to get APS instances on webspace id 1 (ErrorCode: 1, STDOUT)

[Manuel_Caramia]

Hi, how is it possible that from some days in Backup Manager of Plesk Panel I have this error?
I have tried this link:
Unable to get APS instances on webspace id 1 (ErrorCode: 1, STDOUT
But I have no that table!
Can anyone help me?
Thanks

 

[abdi]

http://kb.odin.com/en/120571
http://talk.plesk.com/threads/unabl...on-webspace-id-2-errorcode-255-stdout.260816/

 

[Manuel_Caramia]

http://kb.odin.com/en/120571
http://talk.plesk.com/threads/unabl...on-webspace-id-2-errorcode-255-stdout.260816/

Hi Joseph, but hiw is it possibile that I havent that tab in mysql?

 

[Manuel_Caramia]

In the specific what I must to do?

mysql> select * from apsContexts where pleskId=1;
Empty set (0.00 sec)
and the:
mysql> select * from apsContextsApplications where apsContextId=1;
+----+--------------+--------------------------------------+
| id | apsContextId | registryApplicationId |
+----+--------------+--------------------------------------+
| 1 | 1 | 535e1c64-2a9e-4640-9864-48d9f2c9fcc1 |
| 2 | 1 | e4db70f9-3c2f-4953-b3c3-64c0d18878de |
| 3 | 1 | 10d4047a-c744-4a8d-bf9b-88af1984a8c0 |
| 4 | 1 | 6cde377b-7f09-4891-be09-b2461ce8da1e |
| 6 | 1 | 7f2d9fd9-9597-4d76-9351-081ea5b729d9 |
+----+--------------+--------------------------------------+
5 rows in set (0.00 sec)
But I dont know what do to specifically. Thanks

 

[Manuel_Caramia]

Up please

 

[Manuel_Caramia]

Is there anyone can help me? I have tried to delete all strings but with no success!

 

[IgorG]

I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.