Resolved Unable to import mails

[Marc D.]

Server operating system version

Debian 11.9

Plesk version and microupdate number

18.0.59

Hello,
I have the 'site import' v1.7 extension installed on a Debian Plesk Obsidian v18.0.59
The “import mails“ feature is not available
The /modules/site-import/index.php/mail-migration/index page results in a “refused access“ error.

I tried to add the following in panel.ini without success

[ext-site-import]
allowMailImport = true

I have the same problem on 2 servers with the same Plesk version installed.
What am I missing her ?

Thanks in advance for any help.

Marc

 

[Peter Debik]

Is the mail server active and mail service activated for the domain?

 

[Marc D.]

Hi, thank you for your answer, Peter.
I was trying to launch the command from the main panel (without selecting a domain first, and by typing “import“ in the search area) and didn't see the “import mails“ link from the domain dashboard.
Thanks to your message, I could see the “import mails“ link from the “emails tab“

Thanks a lot for your help!

Marc