• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Unable to log into Plesk CP

H

hc_andy

Guest
Hi There,

I came to work this morning and found out that no clients can log into the Plesk Control Panel. I can log in using the admin credentials but no other clients can log in. I've reset the password which didn't work. I've checked the password in the psa database and it is correct. I've checked permissions to make sure clients can access the control panel and that's all fine. I've restarted PSA which hasn't fixed the problem.

We run two Plesk servers with the same version and build and strange enough, the other Plesk server isn't having any issues.

Specs of server:

CPU GenuineIntel, Intel(R) Xeon(TM) CPU 3.20GHz
Version psa v8.2.0_build82070807.17 os_RedHat el3
OS Linux 2.4.21-4.ELsmp

Any ideas???

Thanks.

Andy
 
Back
Top