Resolved Unable to login after enabling https from "suggestions/recommendation"

[AmeenullahS]

Hi all,

I updated my onyx 17.5 to 17.8. I have seen there was some new icon which I thought it ll be handy to update the recommended features. (displaying with scores)

I updated 3 things

1. Enabling https for plesk
2. auto kernel update
3. firewall

"all with just button click" in the plesk control panel. I thought It will not effect the login since its already recommended by plesk. but after that, I am unable to login.

In browser shows......

www.mydomainname.com refused to connect.

Try:

• Checking the connection
• Checking the proxy and the firewall

ERR_CONNECTION_REFUSED

Can anyone help in this issue. I was using the port 8443. how can i check whether it is blocked or not.

Note: webserver, database and websites are running without any problem. Emails too. able to access via putty and also FTP is fine.

thanks in advance!

Can anyone Share the screen shots of Advisor -> Security Tab from Onyx 17.8

 

[Frank Engel]

Hi,

I've the same problem. Any solutions? Thx.

 

[Frank Engel]

1. login as root
2. plesk repair all

worked for me.

Issue - Plesk refused to connect

 

[AmeenullahS]

Thank you "Frank Engel" I am trying this now. will publish the result soon..

Update: Issue solved. Many thanks to Frank engel!!!!!!!
I used the command :~# plesk repair installation -v
-v means verbose mode (gives you the detail while it runs)