Unable to login in plesk cp: ERROR: SWKeyExFatalError

[KoenVerhulst]

Unable to login in plesk cp: ERROR: SWKeyExFatalError (Solved)

I'm unable to login in plesk CP and I'm always getting "ERROR: SWKeyExFatalError".

Already tried changing permissions of the /etc/sw/keys folder, delete registry.xml file, restarted plesk, ...
Nothing seems to help.

Can someone help me please?

Thanks in advance!

(edit: plesk 11.0.9)

 

[IgorG]

Have you tried it http://kb.parallels.com/111684 ? What exact error message?

 

[KoenVerhulst]

First of all: thanks for your reply.

In the meanwhile, I was able to solve the problem. The problem was indeed related with permissions. I had to set the correct permissions on the /etc/sw folder (not the /etc/sw/keys).

This also solved another issue I had with cronjobs. Plesk failed to execute cron job with a similar message ("Could not open repository "/etc/sw/keys").

Regards,

Koen Verhulst