Unable to open Backup Manager under Tools & Settings

[Deepak M]

We migrated VPS from one virtual machine to another virtual machine.
We took backup using plesk backup manager and restored same same using backup manager

Then to check backup schedule we tried to open Backup Manager under Tools & Settings but it is giving error "Warning: Permission denied."

What permissions we need to check?

What could be issue under Tools & Settings we are able to open all options except "Backup Manager"

 

[IgorG]

Any detail from Plesk logs? Have you tried to fix it with repair utility? Have you read thread
READ THIS FIRST TO FIND QUICK SOLUTION FOR THE EXISTING ISSUE/QUESTION ?

 

[Deepak M]

When I click on link it shows below error

Plesk Forum - Error
The requested page could not be found.

 

[IgorG]

I have corrected link.

 

[Deepak M]

There are no files starting with backup at /usr/local/psa/PMM/logs/backup-<datetime>

What else log i need to check

in repair what aspect we should use in command "plesk repair"

I am using Plesk v12.5.30_build1205150826.19 os_CentOS 6

 

[Deepak M]

Igore can you help us to resolve issue

 

[IgorG]

What is output of command

# getenforce

?

 

[Deepak M]

Below is output

[root@plesk ~]# getenforce
Disabled
[root@plesk ~]#

 

[IgorG]

Try to fix it with

# plesk repair all

 

[Deepak M]

Ok will try and update you with results

 

[Deepak M]

Dear Igor same error message is coming

 

[Deepak M]

Igore can you help us to resolve issue ?

 

[IgorG]

Have you tried to ask assistance from Plesk Support Team https://cscontact.plesk.com/form/32/?Product=Plesk ?

 

[Deepak M]

No i have not tries. It will not take my request as I have purchased plesk license for VPS from Plesk Partner
that is why i posted this issue in forum
Can you help to resolve this issue