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Unable to remove Applications tab for Service tab

hortongeo

New Pleskian
Hello,

I have two servers running identical (or at least should be identical) configurations of Plesk 11. On the servers there are a couple of service plans, advanced and basic. The advanced plans have full access to the application vault, whereas the basic plans do not.

My issue is: on one server when logging in as a basic user I am unable to see the applications tab (this is the desirable setup). On the other server as a basic user I can see the applications tab, although there are no applications to choose from.

Clearly something has been set on one server and not the other, however I have spent the whole day looking though the front end and Googling to see what has been missed and I'm still in the same situation!

What am I missing, should un-ticking 'allow access to application vault' not remove it from any accounts synced with the service plan?
 
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