Unable to update hosting preferences: Unable to setup skeleton: skelmng failed: Clien

[Carlos Moreno]

We can't create a new domain using Plesk, this is the error: Unable to update hosting preferences: Unable to setup skeleton: skelmng failed: Client and system skeletons path are not found someone can help us?

We used Plesk Reconfigurator (Repair and permissions) but its does work

Thanks

 

[voobrajulka ya]

Check if there is .skel file in vhosts directory. Maybe you moved it somewhere?

 

[ebmjohnson]

Possible Fix

I know the op has probably already solved his issue but I encountered this error message as well and when I google'ed it I found this post but no solutions. I wanted to explain how I fixed it so if someone else in the future encounters this error they can fix it.
This solution was for Windows Plesk 8.6
Basically my client had some how deleted the files under the C:\Inetpub\vhosts\.skel folder and as soon as that happened I was no longer able to setup any domains through Plesk. I kept getting this error.
All I had to do was create a new folder called "0" that is the number 0 and it resolved my issue. No more errors. I would not anticipate may people would have those files and folders deleted on them but just in case this fixed my issue.

 

[IgorG]

Make sure that you have 'vhosts\.skel\0' folder there.