• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Resolved Unable to update Plesk - without error

Just tried that, didn't work. Error:

Restore the DNS configuration file from '/var/named/chroot/etc/named.conf.default'? [Y/n] Y
Restoring the DNS configuration file
'/var/named/chroot/etc/named.conf' .............................. [2018-08-01 10:21:37.973] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/filemng' 'root' 'cp' '-r' '/var/named/chroot/etc/named.conf.default' '/var/named/chroot/etc/named.conf' '--allow-root'] with exit code [1]
[FAILED]
- filemng failed: filemng: Error occurred during /bin/cp command.
 
Just tried that, didn't work. Error:

Restore the DNS configuration file from '/var/named/chroot/etc/named.conf.default'? [Y/n] Y
Restoring the DNS configuration file
'/var/named/chroot/etc/named.conf' .............................. [2018-08-01 10:21:37.973] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/filemng' 'root' 'cp' '-r' '/var/named/chroot/etc/named.conf.default' '/var/named/chroot/etc/named.conf' '--allow-root'] with exit code [1]
[FAILED]
- filemng failed: filemng: Error occurred during /bin/cp command.
Check available free disc space:

# df -h
 
Upon further investigation, I can't even complete the final step of starting named-chroot.service because apparently it does not exist? I tried looking for the file
/etc/systemd/system/multi-user.target.wants/named-chroot.service -- and it does not exist. .... I am not sure why? Do I need to add this service back?
 
in /user/lib/systemd/system there is also no named-chroot.service there is only named.service

Edit: note that because of this, there seems to also be no /var/named/chroot folder, which is giving the error in when I run plesk repair dns...

I am not sure how to solve this issue, and I'm not sure how it occurred to begin with. We don't do anything complex on the server; I am the only server admin and I rarely modify anything because I don't know what I'm doing. Something must have happened in a system update and/or with the upgrade to Plesk Onyx yesterday.
 
Last edited:
Back
Top