Forwarded to devs Unable to validate the remote backup. It may not be restored. Error: Unable to extract dump header

[itoop]

User name: itoop

TITLE

Unable to validate the remote backup. It may not be restored. Error: Unable to extract dump header

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian v18.0.26_build1800200410.18 os_Ubuntu 18.04, Ubuntu 18.04.4 LTS

PROBLEM DESCRIPTION

Problem as described here.

STEPS TO REPRODUCE

In Backup Manager > Scheduled Backup Settings activate backup task with Store in FTP(S) storage at remote host. At Remote Storage Settings Use FTPS.

ACTUAL RESULT

Backup file is created but I get error message "The backup April 27, 2020 03:08 AM was created, although some issues occurred and the backup might not be entirely valid. Download the log file View the log Close this message".

EXPECTED RESULT

Backup file is created without any error.

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Answer the question

 

[B_P]

@IgorG Is there any news on this one?
I just started receiving the same type of error:

Error:
Export error: The size of the volume backup_2011300114.tar6 2146467072 does not match the expected one 2146435072. The remote backup may not be restored.

Error:
Unable to validate the remote backup. It may not be restored. Error: Unable to extract dump header

Running Plesk 18.0.31 Update No. 2 @Ubuntu 16.04.7 LTS
Backup settings: FTPS, passive mode

 

[IgorG]

@IgorG Is there any news on this one?

Discussion about this issue was in thread Resolved - Backup fails since update to Plesk Obsidian 18.0.26: "Unable to validate the remote backup" and looks like related to the Hetzner's storage box side.