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Unbelievably huge overnight traffic for a domain

R

rihad

Guest
We received this email today:

Subject: <our.domain.com> Notification: Domain has exceeded its limits and was suspended.

The following resource limits were exceeded on domain 'some.domain.com', owned by user account 'Main':

Traffic: 5 936 572.79 MB/month used / 20 000.00 MB/month limit

The domain was suspended.

That's almost 6 TB! It's totally wrong because for one thing it doesn't correspond to the SNMP data for that Plesk box, which is 1000+ times less.

Any suggestions?
Plesk .9.2.3 on Debian GNU/Linux 3.1
 
How can I clear this traffic usage? Which database column is it?
 
OK, I got it. This MySQL query cleared the ~6TB of traffic and did the trick:
update DomainsTraffic set http_out=0 where dom_id=142 and date='2010-09-20';

p.s.: please fix this bug :(
 
Thank you, IgorG! I downloaded update.tar.gz, but we're still running Debian 3.1. Don't you support it any more? :(
# tar -tvzf update.tar.gz |fgrep -i debian
drwxr-xr-x skylex/wheel 0 2010-06-21 09:21:50 update/dist-deb-Debian-4.0-i386/
drwxr-xr-x skylex/wheel 0 2010-06-21 09:22:21 update/dist-deb-Debian-4.0-x86_64/
drwxr-xr-x skylex/wheel 0 2010-06-21 09:22:25 update/dist-deb-Debian-5.0-i386/
drwxr-xr-x skylex/wheel 0 2010-06-21 09:22:32 update/dist-deb-Debian-5.0-x86_64/
-rwxr-xr-x skylex/wheel 143247 2010-06-21 09:22:32 update/dist-deb-Debian-5.0-x86_64/statistics
-rwxr-xr-x skylex/wheel 132216 2010-06-21 09:22:25 update/dist-deb-Debian-5.0-i386/statistics
-rwxr-xr-x skylex/wheel 142982 2010-06-21 09:22:21 update/dist-deb-Debian-4.0-x86_64/statistics
-rwxr-xr-x skylex/wheel 130708 2010-06-21 09:22:19 update/dist-deb-Debian-4.0-i386/statistics
Maybe the Debian-4.0-i386 version would work fine?
 
Unforunately Debian-4.0-i386 uses new libs which Debian 3.1 doesn't have.
# ldd update/dist-deb-Debian-4.0-i386/statistics
libpq.so.4 => not found
libcrypt.so.1 => /lib/libcrypt.so.1 (0x4001d000)
libidn.so.11 => /usr/lib/libidn.so.11 (0x4004a000)
libssl.so.0.9.8 => not found
libcrypto.so.0.9.8 => not found
libmysqlclient.so.15 => not found
libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x4007b000)
libm.so.6 => /lib/libm.so.6 (0x4014a000)
libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x4016c000)
libc.so.6 => /lib/libc.so.6 (0x40175000)
/lib/ld-linux.so.2 => /lib/ld-linux.so.2 (0x40000000)

What else can we do instead of upgrading everything? Maybe you have updates for the older Debian releases? Plesk 9.2.* supported it less than a year ago.
 
So?.. How can we overcome this problem on Debian Sarge (3.1)? The problem has occurred once again on a different domain :(
 
Can't do that. Please see my post #5. Do you have updates for Debian 3.1 (Sarge)?
 
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